Server kicked me out and I lost, but I had a completely winning position

Sort:
random_name_lmao

Check this game out, I was completely winning but the server kick me out and when I finally manage to load the game again I figure out that I lost. What kind of scam is this?!?!?!?!??!

https://www.chess.com/variants/atomic/game/35883430

random_name_lmao

I literally had to move my queen up one square and it was like mate in 2. Chess.com please fix your crappy servers like this is seriously unacceptable i want a refund

random_name_lmao

Can i get my rating points back now, the service here is so crappy and slow, like why is no one responding already.

Martin_Stahl
random_name_lmao wrote:

Check this game out, I was completely winning but the server kick me out and when I finally manage to load the game again I figure out that I lost. What kind of scam is this?!?!?!?!??!

https://www.chess.com/variants/atomic/game/35883430

 

If it was lost due to a database overload, you can open a ticket with support, with the game link, and they should be able to refund rating.

 

https://support.chess.com/article/346-contact-us