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Site unusable. Will there be a refund

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Avatar of Chess_Unmaster
Chess_Unmaster
Jan 22, 2023
0
#1

I am getting server error almost every time I try to play a game. My annual subscription was recently extended, and if I had known this, I would not have extended my subscription. Will chess.com issue a refund in view of these constant server downtime and bugs?

Avatar of justbefair
justbefair
Jan 22, 2023
0
#2

I don't know but you can always apply:

https://support.chess.com/article/572-what-are-your-payment-policies-refunds-services-currency-etc