can you give a link to these games?
Site will not let me win a game

http://www.chess.com/echess/game?id=76386294
http://www.chess.com/echess/game?id=76812452
These are the links to the games. The game was declared a draw and I could not make any more moves. Also I just noticed that games that I have won are no longer showing up on my record.

You should review the concept of stalemate. Briefly, if your opponent has no legal moves and is not in check, it's a draw.

May want to review this http://www.chess.com/learn-how-to-play-chess#draws.

Ok, I read the rules. Not the way I learned the game. And I just googled it and this rule is mentioned in some places. I will adjust my play in the future.

In a non computer game the loser would just concede defeat in this situation by laying down his king but the computer does not give the loser a chance to do that. I guess I have to start another thread to ask why my older wins are disappearing from my game archive.

Plus:
All Premium Plans Include
These Great Features
- No Ads
- Auto Time-out Protection
- Custom Themes
- Games/Video on Profile
- Vacation Time
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- Vote Chess
- 3D Boards and Pieces
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- Games Archive
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- Faster Load Times
- Premium Member Icon
- Support Chess.com
- Only premium members get to archive their games for more than a month. They haven't been erased, but you can't access them unless you go premium.

I guess I have to start another thread to ask why my older wins are disappearing from my game archive.
No need for another thread.
It's simple. Non-payers only have a thirty day archive.
In the past few days I have played two games which I won but was only awarded a draw. I have sent a number of messages to customer service but did not receive a response. My opponent both times agrees that I won but I was not awarded a win it was recorded as a draw both times. Anybody have any ideas?