Stats not showing, please help

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Avatar of Steven_OMG12

i can see my rapid stats but i cant see my blitz or bullet stats even tho i recently i have been playing blitz and bullet more

Avatar of temex12
Steven_OMG12 wrote:

i can see my rapid stats but i cant see my blitz or bullet stats even tho i recently i have been playing blitz and bullet more

Now it makes sense. I’m experiencing the opposite... I can’t see my Rapid stats, but I can see the other time controls just fine. In my case, I’ve only played Rapid lately, so it seems like the issue may be with the time control you’ve played most recently. You might also have trouble seeing your Rapid stats if you play Rapid now.

Avatar of harizanova
Yes, the mobile app (iOS) does not show the stats of any type of user/game/period right now, there is an issue
Avatar of sahillodhe

same with me, the stats are being calculated, it never stops laoding though

Avatar of magicjohnson1971

Same here...can't get any Rapid or Daily stats

Avatar of shanegiesbrecht
All stats work fine for me except for my puzzle stats but I’ve been doing a lot of puzzles lately so that might be the reason??
Avatar of HauntingVerus

For me most stats load except for blitz stats where it just keeps spinning. I really wanted to know if I reached top 5k in blitz 😂

Avatar of Vidyudaabhi

Unable to see my puzzle stats neither on my Mac nor on my android devices. What's going on ? I have the latest version of the app ( 4.6.38 )

Avatar of AtaChess68

Same here.

Avatar of FelixXeff

I have the same problem

Avatar of QuintoGiunioFlacco

I have the same problem in rapid stats (the only one I've been playing today)

Avatar of Couzteau

I’m also missing my puzzle stats. It feels impossible that chess.com SREs don’t know about this by now. It’s been 3 days

Avatar of RippGa

same problem here

Avatar of Robin_A_UK

Good Spot on what you have been playing most recently...Same issue here, only started tonight i think.

Avatar of sssangmin

I hope that this problem is solved as soon as possible.

Avatar of Mercycrew

Same problem here, just says "collecting data" indefinetly. They must be having server issues

Avatar of Bogdan1097

I also have this bug. Halp!

Avatar of justbefair

I just heard back from Support after I sent in a bug report. They are working to fix the problem and hope to have it fixed soon.

Avatar of shanegiesbrecht
I got ahold of support and they wanted a screenshot of what it was doing so you went to the puzzle stats AMA or was working fine 😆
Avatar of shanegiesbrecht
Sorry fouled up there it’s supposed to say and it was working fine