subscription not working
Sort:
I paid for a subscription thru the App Store but it’s not recognized on the chess .com app. How can I fix this?
Sep 14, 2023
0
#2
themmio wrote:
I paid for a subscription thru the App Store but it’s not recognized on the chess .com app. How can I fix this?
The purchase gets applied to the account associated to the app store, so if that doesn't match it may not have applied correctly. It could also be a delay in applying.
If you don't see it soon, you should open a ticket with support.
https://support.chess.com/collection/343-contact-us