Technical problem on Chrome and Safari on Mac

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Avatar of Andrei-Hincu

For the last six months I can't open the site on Chrome and Safari on Mac. It can work for a few days, but most of the time it doesn't work. I'am attaching below screenshots from Chrome and then from Safari. I tried to clean cash, but it doesn't help.

Could you please advice me how this problem could be solved?

phpIdLtgU.png

phpocqYgB.png

 

Avatar of Alex

You need a .css file for your page to load correctly, but I'm not 100% certain which one is correct. Please submit a ticket here and they'll promptly follow up with you:

https://support.chess.com/customer/portal/emails/new

 

Thanks! :-)

Avatar of Andrei-Hincu

Thank you for the suggestion, Alex, I just sent a message there.

Avatar of Martin_Stahl

Wonder if your Chrome problem is related to the GlobalSign issue from about 6 months ago? You might try this.

 

https://support.globalsign.com/customer/portal/articles/1353318

Avatar of Andrei-Hincu

Thanks a lot, Martin! That helped.