The clock continued no matter I’ve played

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Avatar of ASoRCHARI
Please review my last game. I had a huge advantage, made a move f.e. 8’ before the end and my clock continued to ticking till the end, I couldn’t do any move, so I lost by timeout.
Avatar of Martin_Stahl
ASoRCHARI wrote:
Please review my last game. I had a huge advantage, made a move f.e. 8’ before the end and my clock continued to ticking till the end, I couldn’t do any move, so I lost by timeout.

That usually means you hit disconnected.

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues