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the game was cancelled

SalimAliyev
The game was cancelled unreasonably when there left 2-3 steps for winning
baddogno

It's hard not to take that personally, but routine server maintenance happens.  The membership increase has put a strain on everything.

CYDBH

I believe there is a cheating issue here. I had experienced the same issue a couple of times and guess what? It always happened just before winning the game in a couple of moves against a much more stronger player than me. This cannot be a coincidence. I reported these issues many times. Even today, I sent an e-mail with all the details and evidences. I took screenshot of the game before closing the tab of the browser, if I did not do it the game would have been disappeared forever, the link to the game does not work because the game is not recorded in the system.

StumpyBlitzer

Hi, 

Sounds like disconnection issue, maybe check a few things on the link and see if it helps anything 

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues

 

baddogno

Have you noticed that no one ever writes: wink.png

I'm currently overrated and I don't like it.  Several times I was losing a game and then suddenly the game was aborted!  I should have lost points!  I don't want an inflated rating.  Please do something about these sandbaggers.

Martin_Stahl
CYDBH wrote:

I believe there is a cheating issue here. I had experienced the same issue a couple of times and guess what? It always happened just before winning the game in a couple of moves against a much more stronger player than me. This cannot be a coincidence. I reported these issues many times. Even today, I sent an e-mail with all the details and evidences. I took screenshot of the game before closing the tab of the browser, if I did not do it the game would have been disappeared forever, the link to the game does not work because the game is not recorded in the system.

 

The Live server restarted. It has nothing to do with your opponent. All ongoing games are aborted during a Live server restart and nothing gets written to the archive.