The highest elo is not updated

Sort:
Yowerino

Hey, I don't know if I'm the only one who doesn't update the highest score in the profile, in any of the game modes I have a higher score than the one that appears as “Highest” in the profile, when I put “View full stats” if my elo peak appears correctly in that mode but not in the profile.

J0rxem

Hi,

I have the same problem.

Shmochenzo

I am currently having the same issue.

J0rxem

Does anyone know how to solve it?

Martin_Stahl
J0rxem wrote:

Does anyone know how to solve it?

It's a bug and only staff can resolve the issue.

PedroSSM71

I am having the same issue on blitz highest elo on my profile page. Is not updating. Still showing 1025 (Apr 19, 2024) but on October 17 I beat my record to 1052. And is till not updating on my profile page but if I go to my blitz stats it shows the correct 1052.

Martin_Stahl
PedroSSM71 wrote:

I am having the same issue on blitz highest elo on my profile page. Is not updating. Still showing 1025 (Apr 19, 2024) but on October 17 I beat my record to 1052. And is till not updating on my profile page but if I go to my blitz stats it shows the correct 1052.

It's a known issue and staff are aware.

Iansicles

What

PedroSSM71
Martin_Stahl wrote:
PedroSSM71 wrote:

I am having the same issue on blitz highest elo on my profile page. Is not updating. Still showing 1025 (Apr 19, 2024) but on October 17 I beat my record to 1052. And is till not updating on my profile page but if I go to my blitz stats it shows the correct 1052.

It's a known issue and staff are aware.

Did they give any date for when this matter would be resolved?

Martin_Stahl

All bugs get prioritized with other bugs, updates, and project work. Lower priority work may take a while before getting fixed. Sometimes there's a related project that the bug gets folded into and won't see an update until that project is worked on

Iansicles

#10 ain't wrong

Ng_Kok_Fei

I have the same issue too

Noe_Take

How is that not fixed already ?

daidainis

have been noticing this for like a week or two

magipi
daidainis wrote:

have been noticing this for like a week or two

It's a bug and it's at least 5 years old. At least. It randomly appears and disappears.

enlguy

STILL?? My ranking isn't changing at all, no matter how many games I play. How has this not been addressed yet?! Stop giving all your money to Magnus Carlsen and just fix your website! Can Magnus boycott until this is fixed??

Martin_Stahl
enlguy wrote:

STILL?? My ranking isn't changing at all, no matter how many games I play. How has this not been addressed yet?! Stop giving all your money to Magnus Carlsen and just fix your website! Can Magnus boycott until this is fixed??

You have only played one game in the last 90 days. You won't have any ranking or show in leaderboards until you have at least 20 in the previous 90 days.