davedelgado, this is caused by lag.
Lag is a term indicating the latency of an internet connection, mainly to the bad. More lag indicates a longer time for your game to communicate with the game server, and thus a higher amount of lag indicates slower responses. Next to each player's name you may see a colored lag indicator which shows how good or bad that player's connection is. There are 4 icons: Excellent Connection (very low lag), Good Connection (low lag), OK Connection (some lag), Poor Connection (high lag)
I was playing TSALI4 5 minute blitz and his clock time froze at 9 seconds. He advanced his pawn down 4 squares convert to a queen and chase my king all over the board to mate me We all know that is not possible not in 9 seconds. Please correct this serious problem. This is not new!!!!