Tournaments' bug again.

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Avatar of Reinlynx

Some tournaments is stuck.
Can't start next rounds 
It is system bug?
Request sent to support

Avatar of Stevegough1

I have found chessdotcom to be running slower over the last couple of days - probably getting the servers overloaded again.

Avatar of Reinlynx

Hello, Stephen. Yes it is, I saw the same thing a few days ago

Avatar of Reinlynx

Latest news - the number of stuck tournaments is growing...wtf...

Avatar of Martin_Stahl

Daily tournaments?

If so, can you post some examples?

Avatar of Reinlynx
Martin_Stahl написал:

Daily tournaments?

If so, can you post some examples?

Hello, Martin. Of course. So

https://www.chess.com/tournament/the-space-poetry/pairings/2

https://www.chess.com/tournament/far-galaxy/pairings/2

https://www.chess.com/tournament/guns-amp-coffee-part-19/pairings/2

That's all for now, if there are more, I'll let You know.
I immediately reported the bugs to technical support.

Avatar of Martin_Stahl

That last one has a game running

Avatar of Martin_Stahl

Though I guess that shouldn't impact the next round.

Avatar of Reinlynx

That's right, if the players that advance (in all groups!) to the next round, earlier are highlighted in yellow, then the round automatically starts. Has anything changed now?

Avatar of Stevegough1

Agree - all three tournaments should have moved on to round 3 (even though the third has a game in progress, the outcome wouldn't affect the final position, hence the Snowshine Dog being highlighted).

Avatar of TricksterTheFox

Hello, I'm Reinlynx. I am writing here from a technical account (allowed by support). So.The delay in tournaments is directly related to the payment for club membership, because there is a limit on the tournaments that can be created and I will not have the opportunity to made them. По ситуации: например, there are no more unfinished games herehttps://www.chess.com/tournament/17th-hour/pairings/2

Avatar of Martin_Stahl

Tournaments that have started should run to completed without regards to premium memberships.

Avatar of TricksterTheFox

That's right, I meant that the limit of created tournaments for "gold" is 75. If tournaments are delayed, the limit is exhausted faster. We are currently running 5-6 tournaments per week.

Avatar of Martin_Stahl

I don't think that should impact completion of existing events. It would just stop creating new events.

Avatar of Martin_Stahl

I've asked staff about those events but haven't heard back on them yet.

Avatar of TricksterTheFox

Thank You, Martin. We will wait.

Avatar of Reinlynx

no changes

Avatar of TricksterTheFox

As far as I understand, there is generally a big problem (not even a question!) with stuck tournaments. 100 % ending without finishing - in few pages....

https://www.chess.com/tournaments/all?type=current&sort=start_date&page=1

to

https://www.chess.com/tournaments/all?type=current&sort=start_date&page=5

Avatar of Martin_Stahl

Some of those are rounded and have games still running.

Avatar of Martin_Stahl

This should be fixed now