username error

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Avatar of blockofblocks

Why can't I change my name and I waited for 90 days and when I try to change it said that {"message":"Form is not valid.","errors":{"change_username":"This form should not contain extra fields."}} please help me.

Avatar of Martin_Stahl
wrote:

Why can't I change my name and I waited for 90 days and when I try to change it said that {"message":"Form is not valid.","errors":{"change_username":"This form should not contain extra fields."}} please help me.

I believe that only happens if you have an account created with a linked sign in (Google, Facebook). Those don't have a password, which is expected during a name change, so won't work.

You'll need to get a password assigned to the account. I think that might require contacting Support directly using the option in the menu.

Avatar of blockofblocks
Martin_Stahl wrote:
wrote:

Why can't I change my name and I waited for 90 days and when I try to change it said that {"message":"Form is not valid.","errors":{"change_username":"This form should not contain extra fields."}} please help me.

I believe that only happens if you have available account created with a linked sign in (Google, Facebook). Those don't have a password, which is expected during a name change, so won't work.

You'll need to get a password assigned to the account. I think that might require contacting Support directly using the option in the menu.

I do use a linked sign but I have a password and it still doesn't work. Thanks for the information.happy

Avatar of blockofblocks

now it works and it's probably lag that it doesn't work. Also thanks martin.happy

Avatar of Chess_Lover221

oh, it was that easy???

Avatar of blockofblocks

umm what are you saying