Vacation time

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Avatar of Your_Average_Joe

Can anyone explain, why my games were not automatically placed on vacation? Cry

I'm a premium member and having checked my settings it's showing I have 1 month 27 days of vacation time left. I've just logged in and I've lost 4 games on time and won 2 against another premium member on time.

Is it only certain games that vacation time kicks in automatically?

Avatar of MM78

Have you tried the "Report Bugs" link at the bottom of the page?

Your vacation should have kicked, similarly your opponents' vacation should have kicked in during the games you won.

Avatar of Your_Average_Joe

No, but I've now been told it's to do with a bug in the system. Frown

Avatar of chidori

Thats pretty weird!

Avatar of chidori

You can ask a staff member.

Avatar of charleslin4
_Doctor_ wrote:

Can anyone explain, why my games were not automatically placed on vacation?

I'm a premium member and having checked my settings it's showing I have 1 month 27 days of vacation time left. I've just logged in and I've lost 4 games on time and won 2 against another premium member on time.

Is it only certain games that vacation time kicks in automatically?


you ran out of vacation time

Avatar of TheGrobe

Is it possible that those games were from a no-vacation tournament?  If so, your timeout protection likely does not prevent you from timing out in those games.

Avatar of Your_Average_Joe
zeus_poseidon_hades wrote:
_Doctor_ wrote:

Can anyone explain, why my games were not automatically placed on vacation?

I'm a premium member and having checked my settings it's showing I have 1 month 27 days of vacation time left. I've just logged in and I've lost 4 games on time and won 2 against another premium member on time.

Is it only certain games that vacation time kicks in automatically?


you ran out of vacation time


No.

I did get a response from Admin and there was a bug in the system that caused it.

I was able to get some game reinstated but a number of tournament games were lost for good.