Sorry to hear that happened - here are your options: http://support.chess.com/Knowledgebase/Article/View/122/0/what-should-i-do-when-another-member-makes-rude-or-abusive-comments-towards-me
Resolved: what to do if player offends another player
he also blocked me so that I cannot contact him
In that case, it sounds like you win! Ignore the jerks. Have fun with the others.
I've also run into a few of those as well, vzheka. From different countries as well as my native country. In a word; BLOCK THEM. They're not worth the trouble. On the other side, vzheka, I have played people from your country and have had nothing but good sportmanship and respect. Please keep up the good work.
I've just played live bullet with player [Name removed. The site has a policy that naming and shaming is not allowed. Moderator] After the game he/she wrote me bad words in Russian. Perhaps the only word this person knows in Russian. I do not like this. How to punish for this?