Why don't we have option to delete our Credit Card info from the account ?

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Avatar of Scarlet_Evans

There's supposedly this settings page about our data, that redirects to some other page, then you can go somewhere else... And eventually you find your billing data, but... There's no option to delete my Credit Card info?? Why? Is it even legal in EU?

I can only change my card, as this supposed "tick" doesn't do anything else...

Is there really no option to delete our credit card credentials??

Is this a purposeful, malicious anti-consumer practice? After all, several years passed and we still can't delete our card... 

Avatar of Martin_Stahl
Scarlet_Evans wrote:

There's supposedly this settings page about our data, that redirects to some other page, then you can go somewhere else... And eventually you find your billing data, but... There's no option to delete my Credit Card info?? Why? Is it even legal in EU?

I can only change my card, as this supposed "tick" doesn't do anything else...

Is there really no option to delete our credit card credentials??

Is this a purposeful, malicious anti-consumer practice? After all, several years passed and we still can't delete our card... 

If you contact Support directly using the option in the menu they can remove that data.

Avatar of Akenya2016

please remove my credit card information. You cant keep those details wihout our consent and it is illegal

Avatar of Sargon_Three

Every time we hand a credit card to our waiter, we're handing off all that info.

... yet we don't even blink *because we want our fries and we want them NOW*

Avatar of Martin_Stahl
Akenya2016 wrote:

please remove my credit card information. You cant keep those details wihout our consent and it is illegal

You'll need to contact Support directly using the option in the menu about that. As far as I'm aware, only the authorization data is kept and is part of the process for a subscription.

Avatar of Akenya2016

i have asked to remove my payment information couple of weeks back but still there...you have to remove it..i contacted support team as well

Avatar of justbefair

Support doesn't answer questions posted in the forum. Only other users like yourself do.

Keep trying to contact them directly.