Demonscyborg24 wrote:
Today I got a popup banner on chess offering a week of free premium membership and the billing after free trial but as I created autopay it debited the yearly charges and after that they showed me popup that I successfully got the free premium weekly and on billing window it was written you can cancel at anytime before free trial but it charged for yearly I don't want to spend that much here and I have requested through support portal. But I am afraid if they will refund or not
The support tool should have given an estimate on a response from staff. They contact you and should provide the refund
Today I got a popup banner on chess offering a week of free premium membership and the billing after free trial but as I created autopay it debited the yearly charges and after that they showed me popup that I successfully got the free premium weekly and on billing window it was written you can cancel at anytime before free trial but it charged for yearly I don't want to spend that much here and I have requested through support portal. But I am afraid if they will refund or not