It might be a connection problem.
Wrong results
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#4
Oisterman wrote:
If a connection problem does occur and can't be retrieved the game should be declared a draw or void
Right, I'm sure no one would ever take advantage of that policy. 
Oisterman wrote:
It sure is a connection problem but it's not my end. If a connection problem does occur and can't be retrieved the game should be declared a draw or void
The disconnection is clearly happening on your end though, since the games in question state that you abandoned the game, not your opponent. If your opponent lost connection, then the games should state that he abandoned them.
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Oisterman wrote:
Thi site is rubbish I had only just started a game when another game took over my screen and when I got my game back I had lost 11points absolute frustrating rubbish It's taking money under false pretences I certainly won't renew my subscription
To ensure the frustration does not continue, cancel so there is no auto renewal.
Your premium membership continues for the entire period you paid for.
Oisterman wrote:
Thi site is rubbish I had only just started a game when another game took over my screen and when I got my game back I had lost 11points absolute frustrating rubbish It's taking money under false pretences I certainly won't renew my subscription
Becoming a free member might acutally be the best solution to this problem. Since free members can only have one live game going at a time, you will never have this issue of trying to manage two games at once again if you stop paying for membership.
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[Appears the OP has calmed down and deleted comments. To prevent possible further abuse of the OP. Thread locked. Moderator]