Yes, we apologize for the troubles in Live Chess. We are working very hard to resolved problems such as this.
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I was just playing a game where I had 20 seconds left and the opponent had 4 or so seconds left. The opponent's clock ran out, then I got the message 'Server Disconnected'. Then it said 'relogging in' and when it came back up, it said the opponent had won on time, when I didn;t even get another opportunity to move!
Here's the game (I was black): http://www.chess.com/livechess/game.html?id=1326686