Glitch

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Avatar of checkmateibeatu

I just played a game of Live Chess on my iPod Touch and in a random moment of the game, after I made my move, my clock started before his move showed. That was the first sign of something being up. I went to press the forwrd button, and nothing happened. In fact, nothing on the bottom worked. I also could not move any of the pieces (everything was going fine until then). Please fix this if possible.

Avatar of checkmateibeatu
Sorry about no screenshot. :( I forgot. If you are wondering how to make one, btw, just press the on/off button and the home button at the same time.
Avatar of zman1234

I noticed you kept on logging off and back on again. It was about two minutes ago.

Avatar of Mm40

http://support.chess.com/Tickets/Submit. Done. Please don't clog up the forums with bug reports; no one useful reads them.

Avatar of checkmateibeatu

 

zman1234 wrote:

I noticed you kept on logging off and back on again. It was about two minutes ago.


 

That was probably when I went to review the game to see what his move was (Those yellow boxes were still on d8 and c8 and the rook was still on d1 on my screen when my clock was ticking and I lost on time.)

Avatar of checkmateibeatu

Mm40 wrote:

http://support.chess.com/Tickets/Submit. Done. Please don't clog up the forums with bug reports; no one useful reads them.


I have reported it now.

Avatar of sftac
Mm40 wrote:

http://support.chess.com/Tickets/Submit. Done. Please don't clog up the forums with bug reports; no one useful reads them.


 Forum Description:

Questions, comments, bug reports, and feedback about our Live Chess application!

sftac

ps.  Lots of useful members read bug reports on these forums.  Sometimes the response time with a solution is almost instantaneous and often brisker than the response time for a support ticket approach. 

Added Bonus:  if a solution's provided by a fellow member, staff time is saved for better tasks.

Avatar of Altimeter

Glad to hear I'm not the only one who experienced this glitch.

 

I suppose I'll stick to the main site for live chess. 

Avatar of checkmateibeatu

Here is a link to the game, I did not see Rd4 as the last move when my clock was ticking:

http://www.chess.com/livechess/game.html?id=178168932

Avatar of kohai

Thanks, I've let the developer know about this