IMPORTANT - Live Chess login problems

Live chess won't let me in.

all other links working fine.

please help :(

Which browser and version are you using?

Which live chess client are you using? Facebook? Live premium? Live basic ?

Are you on a cable connection? wifi ? mobile ? aircard ?

Hi kohai, live chess is giving me problems again. I had this problem before but you guys fixed it somehow (#105 - #107 above). But the problem has come back.

I'm referring to this page - http://www.chess.com/livechess/myhome.html - when I click PLAY LIVE CHESS, it takes me to this page - http://live.chess.com/live?v=2011092802 - which starts to load (I see the small rotating chess board in the center) but then it keeps "loading" forever, i.e., doesn't load.

This happens even if I click the other link for "simple board" instead.

I'm on a Windows desktop with DSL connection and this happens in all my browsers (Firefox, Opera, IE, Chrome). I tried clearing cookies and cache. I recently upgraded to Flash version 10.3 however, in case that is relevant, which it probably isn't.

How to fix this? Thanks.

keju the live chess programmer fixed it last time, hes not here at the moment.

Leave this with me and i'll try and get it fixed for you

It may be the Singapore network, if it is, there isn't anything we can do

Ok kohai thanks for checking anyway. Much appreciated. I'll just wait and see if the problem resolves itself.

thanks for that..

Have you visited:  http://www.chess.com/clear_cookies.html

That, or a similar link may clear your cookies.

sftac

ps.  What's an iPad version?

the "clear cookies" link (or a correct variation, you might need to modestly edit it to get it to work), ought to do that trick quite well so I urge you to try that first (even, with Safari)

sftac

I am always seeing the login issue in LiveChess.com last 3 days and no clue whom to reach out for.

I will have to re-think my decision of buying a Premium Membership if this site is not user-friendly.

tengo problemas con ajedrez en vivo, 

Lost connection until my time ran out.who is to blame.  Guess who.

Yes.the real issue is lost connection the whole game.

I am able to play via my pc (windows 10)

Not the same with my phone(i phone 5)