irregularities

with all due respect, i am not a premium member. i am playing chess here for past 3 to 4 months. while i am playing live chess, i am seeing lot of irregularities in time. many of the time, my opponents have ran out of time but manier times the time automatically increases for them for e.g. 24 seconds to 45 seconds. and even if their clock reaches 0 seconds again their clock goes to 6 or 8 seconds nearly 5 or 6 times. this irregularities i have seen most of the time for premium members as my opponents. just because they are able to pay dollars doesn't mean they can have heavy time advantage over basic members. after all this is a game of knowledge, quick reaction and face the situation. not the game of money. i may be a critic. but i request the responsible persons to look into this

in the help section you can read something about it:

http://support.chess.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=678&nav=0,82

thank you for your reply sir.

if it is really true, then i ask for apologies.

still i have doubts why most of the time the beneficiaries being premium members

and in other games, how come there is no server delay at all.

anyhow i accept this as of now.

thanks again

sorry I did not know that. But I will be delighted to play another game with you

Life is full of them.

i didn't mean you friend(ivoryrook). but manier times i had problems with others. if i had problems when we play i would have directly informed you. i love to play when we both are online.

lol this player is no manner banned this player cheater use other device to win 

weak player quiter