live chess move problem

Sort:
Avatar of sabujakash

I logged on to live chess after long time... but often I am having problems to move pieces...

often I am not able to select a particular piece ... any idea why...

Avatar of kohai

 If possible, before logging into live chess again, can you try clearing your browser cache?

If you're unsure of how to do this, this link provides a step by step guide on how to clear the browser cache.

http://support.chess.com/Troubleshooter/Step/View/2


or this one

http://www.chess.com/clear_cookies.html

 

This generally clears problems with pieces not moving or pieces disappearing in live chess .

Also, make sure your mouse is clean and free from dirt/dust.