Puzzle data not rendering correctly

Sort:
BackNiner

In the last few days I have noticed that the bar graphs and line graph for puzzle results are not rendering correctly.  The data for the puzzles actually solved seems to be correct, but the graphs are flat. Anyone else noticing this glitch?

Buck

Martin_Stahl
BackBacon wrote:

In the last few days I have noticed that the bar graphs and line graph for puzzle results are not rendering correctly.  The data for the puzzles actually solved seems to be correct, but the graphs are flat. Anyone else noticing this glitch?

 

Buck

 

It's a known issue and staff have a ticket in to fix.

BackNiner

Ok, Thanks Martin. Good to hear. 

SagebrushSea

Been that way for at least 1-2 weeks.

Martin_Stahl
SagebrushSea wrote:

Been that way for at least 1-2 weeks.

 

It started on the 10th.

Goodfoots

Would be nice to get an update on when they expect to get it fixed. Been 9 days now sadly.

Martin_Stahl

New results should be showing now. It's unknown at this point if anything between January 10th and today's update will get populated.

Diazarus

Has this issue recurred in just the last couple of days or should I suspect my android phone maybe?

The three graphs for puzzle rating come up empty every time. The blue lines, the red and green data bars, etc are not there. The graphs are basically an empty grey box with x and y parameters (rating score vs. time) in their usual place just outside the grey box.

Diazarus

Addendum; I used Android's "delete browsing data" (selecting only the last 24 hrs worth so far) It didn't help. I assume this is the same as the "clear browser cache" I'm used to seeing on other browsers. The only PC I have set up lately is an old laptop running Windows7. It's generally relegated to playing Diablo1 these days. I try to keep it offline mostly, but I was curious enough to check my C.c profile and it gives the same result as Android. No graphs.

Martin_Stahl
Diazarus wrote:

Has this issue recurred in just the last couple of days or should I suspect my android phone maybe?

The three graphs for puzzle rating come up empty every time. The blue lines, the red and green data bars, etc are not there. The graphs are basically an empty grey box with x and y parameters (rating score vs. time) in their usual place just outside the grey box.

There's a bug and it's been reported to staff.

Diazarus

Thanks, Mr Stahl. It's good to know that my phone is apparently not at fault after all.

Have others been reporting the same issue? I took only a quick look around the forum and didn't notice any; not recent ones anyway.