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My subscription won't stop renewing itself?

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Avatar of pawppy
pawppy
Mar 26, 2009
0
#1

My Platinum membership apparently renews itself every month. I only wanted one month of Platinum and then another bill was sent on my behalf to my credit card account the moment the first month ended. How do I cease it from renewing itself?

Avatar of RedSoxpawn
RedSoxpawn
Mar 26, 2009
0
#2

I thought that Platinum was supposed to keep renewing itself ohwell what do I know I'm just a goldie

Avatar of ravster
ravster
Mar 26, 2009
0
#3

Here:

http://www.chess.com/home/account.html

Ravi

Avatar of Patzer24
Patzer24
Mar 26, 2009
0
#4

Yes, as ravster says you can go to your account page and then you will see a link to cancel/end your premium membership subscription. Also, you can always use the Contact link below and the support team will be happy to help you with it.