Probably just because you're a new member and/or limited to how many tournaments you can enter in a day. Wait a week, see what happens. If you still have a problem then send it to support, IMHO. I'll try to find the benefits page.
auto withdraw
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Hi.When I join a live tournament(for example 5/0 blitz-7 rounds) I often play 3-4 match and afterwards when I finish that game,it automatically withdraws me from the tournament due to lack of players.But the others(39-40 players) continue to their rounds&matches.This ain't happened once or twice-it happened several times yesterday too.By the way when I finish a round I just sit and wait,never open any other matches nor daily chess.And I do not have any other problems or compatibility issues in this site except this problem.Please help me through this...