If you don't make your move before the time runs out, you lose the game on time, or you have 'timed out'. your time out ratio is the percentage of your total games that you have lost in this manner. For example, if you have played 10 games and have lost 1 on time, you have a time out ratio of 10%
Time out ratio?

If you don't make your move before the time runs out, you lose the game on time, or you have 'timed out'. your time out ratio is the percentage of your total games that you have lost in this manner. For example, if you have played 10 games and have lost 1 on time, you have a time out ratio of 10%
Ohhh I get it now...thanks

Please read http://support.chess.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=683 for more information on this subject.

I don't get it, someone help me plz?