User Agreement

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Last updated: January 17, 2024

PLEASE READ THESE TERMS AND CONDITIONS (TERMS or AGREEMENT) BEFORE USING THE SERVICES (AS DEFINED BELOW).

THESE TERMS REQUIRE YOU TO ARBITRATE ANY DISPUTES YOU HAVE WITH US AND YOU WAIVE THE ABILITY TO BRING CLAIMS AGAINST US IN COURT, TO HAVE ANY DISPUTE HEARD BY A JUDGE OR JURY, OR TO BRING ANY CLAIMS AGAINST US IN A CLASS ACTION FORMAT. SEE Section 7(F) (Opt-Out) TO LEARN HOW TO OPT-OUT OF MANDATORY ARBITRATION.

THESE TERMS ALSO INCLUDES A WAIVER OF YOUR RIGHT TO BRING A CLASS ACTION LAWSUIT AGAINST US AND A RELEASE OF ALL CLAIMS AGAINST US THAT MAY ARISE OUT OF YOUR USE OF OUR SERVICES.

Welcome to Chess.com!

Put simply: Respect others, respect the law, and enjoy yourself!

The website Chess.com, (the “Site“) along with all related content, features, mobile and web applications (“Apps“), and other services (collectively with the Site and the Apps, the “Services“) are brought to you by Chess.com LLC (hereinafter referred to as “Chess.com“). By purchasing a subscription to the Services, registering an Account for, or just using the Services, you acknowledge that you have read and understand these Terms, and agree to be bound by them. Both these Terms and separate terms of service or sale documents may apply to your use of the Services or to a sweepstake, service, or product offered via the Services (Additional Terms). To the extent there is a conflict between these Terms and any Additional Terms, the Additional Terms will control unless expressly state otherwise.

In these Terms, you refers to Users (as defined below) of the Services and purchasers of Accounts (as defined below). An Adult is a person of lawful age under the laws applicable to the location in which the person resides and who can lawfully enter into a contract. By purchasing a subscription to, registering for, or using the Services, you represent and warrant that you are an Adult.

This is a legally binding agreement between you and us. Our Fair Play Policy, Subscriber Agreement, Community Policy, Competitive Events and Prizes Policy, Giveaways, Games of Chance and Sweepstakes Policy, and Gift Membership Service (the “Other Policies“) all are fully integrated into these Terms, meaning that by accepting these Terms, you also accept the Other Policies. If you are unable to access any of the Other Policies using the links above, please notify us at https://support.chess.com. Further, our Privacy Policy describes how we collect, handle and use the information you provide to us when you use the Service.

To enter into this Agreement, use the Services, and/or create an account with us, you must be at least 13 years of age. If you are not of legal age in your jurisdiction -- but are at least 13 years of age - then your parent or legal guardian must consent to this Agreement on your behalf prior to your use of the Services and you may only use the Services with the consent and involvement of your parent or legal guardian. If you know of someone under the age of either 13 or the legal age in their jurisdiction (whichever is older) who is using the Service -- or has created an account with us -- and they are doing so without parental/guardian consent, then please notify us at https://support.chess.com. We do not ask you for your birth date, if you use the Service or create an account with us, then you are affirming that you meet these requirements and we are permitted to reasonably rely on that.

These Terms, the Other Policies and our Privacy Policy may be updated or modified from time to time so you should check this page regularly to look for any changes. If you continue to use our Services, then you are telling us that you continue to agree to any changes to these agreements and policies. We are not required to notify you in the event that we change any of our policies except, if you are a resident of a State or country where the legislation require us to notify you.

Summary of Key Points

You should read this entire Terms and Conditions and also our Global Privacy Policy and the Other Policies but here are some key points:

  • Each account is assigned to a single User, and it is intended solely for personal, non-commercial use.
  • You agree not to engage in any unlawful activities or harm others while using the Services.
  • By activating a Member Account, you agree that we may renew your subscription automatically for the same subscription term on the day after your previous subscription ends, and for Member Accounts, you authorize us to charge you for the subscription term, unless you cancel your Account prior to its renewal date through the procedures described in Section 1(D)(iii) (Subscription Cancellation).
  • YOU AGREE TO ARBITRATE DISPUTES RATHER THAN GOING TO COURT as set forth in Section 7 (Arbitration and Dispute Resolution).
  • Your use of the Services is AS IS, without warranty and will result in no liability to us as set forth in Section 8 (Disclaimer of Representations and Warranties) and Section 9 (Limitations of Liability).

Table of Contents

1. Accounts, Passwords, and Payments

2. Services Ownership and License

3. Content You Submit

4. Services and Content Use Restrictions

5. Linking to and from Our Services

6. Governing Law

7. Arbitration & Dispute Resolution

8. Disclaimer of Representations and Warranties

9. Limitations of Liability

10.Indemnity

11.Infringement Policy and Reporting Procedure

12.Wireless Features

13.Submission of Feedback

14.General Provisions

1. Accounts, Passwords, and Payments

A. Account Types

A User is capable of using some of our Services for free and also subscribe to become a member.A User does not need to be a Member to use our Services. A Member who subscribes to one of our Accounts is capable of using a larger portfolio of our Services which will depend on the the applicable Account subscription terms. The provisions of this policy apply to all Accounts.

Member Accounts

Member Accounts are accounts offered by us, or through one of our affiliates, that are designed for home use and are not classified as another of the types of accounts mentioned in these Terms. A Member Account is available for use by one User.

Gift Accounts

We offer the option of purchasing prepaid, nonrefundable, nontransferable access to a Member Account as a gift (Gift Account). See our Gift Membership Service Policy for the terms and conditions that apply.

B. Passwords and Account Access

Every Account has one designated User who must be a person of lawful age under the laws applicable to the location in which the person resides and who can lawfully enter into a contract. You are responsible for maintaining the confidentiality of your password and Account information. You agree that: (a) you will provide complete and accurate registration information about yourself and any individual you authorize to access your Account and keep your Account information up to date; (b) you are solely responsible for all activities that occur under your Account; (c) you will notify us immediately of any unauthorized Account use; (d) we are in no way responsible for any loss that you may incur as a result of any unauthorized use of your Account and password; and (e) you will not sell, transfer, or assign your Account or any Account rights. If we learn that an ineligible User has created an Account, we may seek confirmation of the User's status or deactivate the Account, without notice to the ineligible User.

C. Account Registration

A User must register an Account by: (a) providing true, accurate, current, and complete information about yourself as prompted by our registration form; and (b) maintaining and promptly updating the Registration Data to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, or if we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, then we will suspend or terminate your account and refuse any and all current or future use of the Service.

D. Account Fees

For certain types of Accounts, we may charge a fee, such as an Account or subscription fee. All fees are due in accordance with payment terms in effect at the time the fee or the charge becomes due. We may offer promotional trial subscriptions to access the Services for free or at special discounted prices. If you sign up for a trial subscription, your rights to use the Services are limited by the terms of such trial and will terminate or renew according to the terms of your trial arrangement and/or any applicable Additional Terms. Please note that we do not provide price protection or refunds for existing subscribers in the event of a price drop or promotional offering for new subscribers. Failure to pay any fees may result in your inability to access or use the Services.

(i) Authorization to Charge for Services

You must either use a credit card or other payment mechanism accepted by us (for example, PayPal, Apple's iTunes Store, etc.) (Pay Mechanism) to activate and maintain a paid Account. You authorize us to charge you through the Pay Mechanism that you use when registering for an Account. You will also be responsible for charges (including applicable taxes) for any products or services that you order that are offered for sale through the Services. All prices quoted for products or services are exclusive of tax, unless otherwise stated. Please note that we may take steps to verify your Pay Mechanism, which may include initiating a small (usually about $1.00 or so) authorization to your Pay Mechanism, even if you receive a free trial, which test authorization will be promptly reversed within the time period required by payment network rules. If we do not receive payment from the Pay Mechanism you use, you agree to pay all amounts due hereunder upon our demand and will be solely responsible for any dispute with your payment provider. Should the Pay Mechanism provided initially be declined for insufficient funds or any other reason, we reserve the right to attempt to recharge the Pay Mechanism in full or in lesser installments of the initially incurred charge for the duration of the Account subscription you selected and for up to an additional 90 days. You will not be charged more than the amount for which you purchased your Account subscription. You will be solely responsible for all overdraft fees and/or penalties that may be assessed by your payment provider. We use a third-party service provider to process payments on our behalf. You acknowledge and agree that in the event the third-party payment processor experiences a data breach that affects your information through no fault of ours we will in no way be responsible or liable to you for any such breach.

(ii) Subscription and Renewal

By activating a Member Account, you agree that we may renew your subscription automatically for the same subscription term on the next day after your previous subscription ends. You authorize us to charge you for the subscription term, unless you cancel your Account prior to its renewal date through the procedures described in the Subscription Cancellation section below. We will charge you using the Pay Mechanism each year, month, or other applicable period (depending on the term that you selected) for the then-current applicable price.

(iii) Subscription Cancellation

Unless you purchased your subscription(s) through the iTunes Store or the Amazon Appstore, to cancel any subscription and avoid future charges, you may cancel such subscription prior to its renewal date through the Account area on our Home Page or by contacting our Member Support Team. If you contact our Member Support Team, please know that we try to handle requests within 12-24 business hours; however, we cannot guarantee that your cancellation will be registered within that time. If you downloaded our app through the iTunes Store or Amazon Appstore, you must follow the cancellation instructions provided in the iTunes Store or Amazon Appstore, as applicable. For all Accounts, you will continue to have access to your Account for the time period that has been prepaid. After you cancel your Account, we will not charge you any subscription fees after the expiration of your then-current subscription. Please note that we do not provide full or partial refunds for prepaid sums. In any event, you will be able to continue to use the Services throughout the remainder of the subscription period for which you have already paid.

E. Promotional Codes

We may, in our sole discretion, create Promotional Codes that can be redeemed for free time, discounts on our plans, gifts, Services or other features or benefits related to our Services. These Promotional Codes and special offers are subject to the terms of each offer, as described in the applicable advertisement, as well as the terms provided here. We only honor our own Promotional Codes sent to you through our own approved communication channels.

Promotional Codes: (i) are available only for Users with a Member Account; (ii) must be used in a lawful manner and only for the intended audience and purpose; (iii) may only be redeemed once per Account, (iv) may not be combined with other Promotional Codes; (v) if redeemed on one Member Account, may not be transferred to a different Member Account; (vi) unless we expressly authorize it, may not be duplicated, sold, or transferred in any manner, or made available to the general public (whether posted to a public forum or otherwise); (vii) may be disabled or revoked by us at any time for any reason without liability; (viii) may not be redeemed for cash, gift cards, cash equivalents, or duplicate benefits, nor may they be exchanged for other plans or Services, or additional time on our plans or Services; and (ix) cannot be used retrospectively.

2. Services Ownership and License

A. Ownership

As between us and you, the Services (including past, present, and future versions) are owned and controlled by us and their Content is protected by U.S. and international copyright, trademark, trade dress, patent, and other intellectual property rights and laws to the fullest extent possible. Content means all text, graphics, user interfaces, visual interfaces, photographs, logos, sounds, music, artwork, and computer code displayed on or available through the Services and the design, structure, selection, coordination, expression, and arrangement of such materials including, without limitation, (i) materials and other items relating to us and our products and services, including, without limitation, all activities, printables, characters, photographs, audio clips, sounds, pictures, videos, and animation; (ii) trademarks, logos, trade names, service marks, and trade identities of various parties, including ours (collectively,Trademarks); and (iii) other forms of intellectual property.

B. Limited License

Subject to your compliance with these Terms, any applicable Additional Terms, your use of our Services, and/or your payment of any applicable subscription fees, we grant you a limited, nonexclusive, revocable, nonassignable and nontransferable license (License) to access, display, view, use, play, and/or print one copy (excluding certain printable activities made available through the Services, which indicate that they may be printed multiple times) of the Content on a personal computer, mobile phone or other wireless device, or other internet-enabled device (each, an Internet Device) for your personal, noncommercial use only. The License does not give you any ownership of, or any other intellectual property interest in, any Content or the Services, and you cannot otherwise use the Content or the Services without our express prior written permission. All rights not expressly granted to you are reserved by us and/or our licensors and other third parties. Except as expressly provided in these Terms or with our express prior written consent, no part of the Services and no Content may be used, copied, reproduced, distributed, uploaded, posted, publicly displayed, translated, transmitted, broadcast, sold, licensed, or otherwise exploited for any purpose whatsoever. Any unauthorized use of any Content or the Services for any purpose is prohibited.

You agree not to modify the Content in any manner or form, nor to use modified versions of the Content, including (without limitation) for the purpose of obtaining unauthorized access to the Service. You agree not to access the Service by any means other than through the interface that is provided by Chess.com for use in accessing the Service. This license is freely revocable by us at any time.

You agree not to display or use our trademarks in any manner without our prior permission.

C. User Game Activity (UGA)

Our Services also include the generation and maintenance of a record of each user's game activity, history, statistics, archive, and a public record of play. When you play a chess game through the Service, a record of the game activity in such chess game (“UGA“), may be available to you, other users, and the public, in certain formats, including but not limited to, Portable Game Notation (also known as PGN), Forsyth-Edwards Notation (also known as FEN), GIF, and/or JPEG. The UGA may include certain of your Content (e.g. your username, profile picture, and country), which is subject to the license grant in the section titled “License to Access and Use the UGA“ below.

This record of your UGA is publicly available and can be accessed, used, and monetized by anyone for any number of purposes, including, but not limited to, publishing images of your UGA in for example, blogs, videos, social media posts, game collections, or creating NFTs.

D. License to Access and Use the UGA

We grant you a limited, nonexclusive license to access, display and use the UGA, including the UGA of certain games played by other users on the Service; provided, however, that license is subject to this Agreement and does not include any right to: (a) sell, resell or use it commercially; (b) hide, delete, modify or otherwise make any derivative uses of the UGA, or any portion thereof; (c) use any data mining, robots or similar data gathering or extraction methods; (d) download (other than page caching) any portion of the UGA; except as expressly permitted by us; and (f) use the UGA other than for their intended purposes. The UGA may include our trademarks, service marks, logos, trade names, graphics, user interface, design, and/or other proprietary designations of Chess.com. You acknowledge that nothing in this license will be interpreted to grant you any rights to such marks or design that may be displayed or contained in any UGA, other than the right to display them as incorporated in the UGA, subject to the restrictions contained in this Agreement.

3. Content You Submit

We may allow the recording, submission, or distribution of artwork, audio, video, or other Content created by Users (User-Generated Content) on or through the Services. If you are an Adult, you consent to the publication of any testimonials you send to us along with your name and other information you submit in connection with such testimonial.

You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials, whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated. This means that you, and not Chess.com, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Service. We do not control the Content posted via the Service and, as such, do not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Service, you may unintentionally be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will Chess.com be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service.

You acknowledge that Chess.com may or may not pre-screen Content, but that Chess.com and its designees shall have the right (but not the obligation) in our sole discretion to pre-screen, refuse, or remove any Content that is available via the Service. Without limiting the foregoing, Chess.com and our designees shall have the right to remove any Content that violates this Agreement or is otherwise objectionable. We may remove any Content on the Service for any reason and may suspend or terminate users or reclaim usernames at any time without liability to you. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process, or governmental request, (ii) enforce this Agreement, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security, or technical issues, (iv) respond to user support requests, or (v) protect the rights, property, or safety of Chess.com, its users, and the public.

We do not and cannot monitor Content generated by other users. We do not warrant the suitability of any user-generated content for any other users, including you.

You understand that the Service and software embedded within the Service may include security components that permit digital materials to be protected, and that use of these materials is subject to usage rules set by Chess.com and/or content providers who provide content to the Service. Such embedded software may include cookies. Please review our cookie policy for further information.

You may not attempt to override or circumvent any of the usage rules embedded into the Service. Any unauthorized reproduction, publication, further distribution or public exhibition of the materials provided on the Service, in whole or in part, is strictly prohibited.

Chess.com does not claim ownership of Content or User-Generated Content you submit or make available for inclusion on the Service. However, you grant us a worldwide, royalty-free, perpetual, irrevocable, transferable, non-exclusive license, with right of sublicense, to use, distribute, reproduce, modify, adapt, publish, translate, transmit, publicly perform and publicly display any Content and User-Generated Content you submit or make available for inclusion on publicly accessible areas of the Service and to incorporate such Content into other works in any format or medium now known or later developed. Such license grant will continue after you delete your Chess.com account or if we otherwise disable, suspend or terminate your Chess.com account pursuant to this Agreement. For clarity, this license grant includes the right, with the right of sublicense, to publish, re-use, or monetize any Content, games, comments, usernames, or other UGA associated with your account (as defined below) and/or your Content (e.g. your Chess.com account username, profile picture, and country). We may sublicense such rights to third parties; for example, we may sublicense this right to Connected Services (as defined below). By posting or otherwise making available Content through the Services (including your Chess.com account profile picture), you represent that you have all rights, licenses, consents, permissions, power and authority necessary to grant the rights for such Content.

Recording, relaying, and sharing videos of the use of the Chess.com interface (for example in videos for YouTube, on Twitch, etc) is allowed provided that our logo is shown in the interface and for a non-commercial use. The recorded material is owned by the creator, though the interface, designs, and artwork remains our property. We will continue to retain the right, however, to revoke your permission to use our property at any time at our own discretion.

4. Services and Content Use Restrictions

A. Account Restrictions

Chess.com may establish general practices and limits concerning use of the Service, including without limitation the maximum number of days that email messages, message board postings or other uploaded Content will be retained by the Service, the maximum number of email messages that may be sent from or received by an account on the Service, the maximum size of any email message that may be sent from or received by an account on the Service, the maximum disk space that will be allotted on our servers on your behalf, and the maximum number of times (and the maximum duration for which) you may access the Service in a given period of time. Chess.com has no responsibility or liability for the deletion or failure to store any messages and other communications or other Content maintained or transmitted by the Service. We reserve the right to log off accounts that are inactive for an extended period of time.

Furthermore, with respect to the Fair Play Policy, we also may establish general practices and limits concerning the use of your account, including without limitation: monitoring your game data and behavior and, upon finding your behavior suspicious, restricting your game play, removing you from an event, or preventing you from joining an event. Other examples of our general practices concerning the use of your account upon finding your behavior suspicious may include letting the public know your account or game play is under review and making public any communications between us and you related to our finding your behavior suspicious. For clarity, we have complete discretion with respect to your account and related communications when finding your behavior suspicious in any respect.

Chess.com reserves the right to modify these general practices and limits from time to time without notice to you.

B. Termination of Account

We may, with or without cause, and without prior notice, immediately terminate, suspend, disable or delete your account, any associated email address, and access to the Service. Compliance with this Agreement or the Other Policies does not constitute a promise or guarantee of future access to the Service. Cause for such termination may include, but not be limited to, (a) breaches or violations of this Agreement or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Service (or any part thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, (g) engagement by you in fraudulent or illegal activities, and/or (h) nonpayment of any fees owed by you in connection with the Services. If terminated for actions causing actual, compensable harms to us (for example, participating in a data breach of Chess.com), we shall enjoy all rights and remedies against you, including seeking its remedies through the courts of the State of Utah or otherwise.

Termination of your Chess.com account may include us taking the following measures: (a) removal of access to all offerings within the Services, (b) deletion of your password and all related information, files and content associated with or inside your account (or any part thereof), (c) barring of further use of the Services, (d) if you violate the Fair Play Policy, labeling your account as having been closed for violating the Fair Play Policy, as well as removing your profile avatar, name and personal information from the account (but retaining its username, email address, evidence of violations and/or FIDE ID), (e) if you violate the Fair Play Policy while playing an event, the event organizer may disqualify you from the event due to your Chess.com account having been closed for a Fair Play Policy violation, and (f) if you violate the Community Policy, labeling your account as having been closed for abuse, as well as removing your profile avatar, name and personal information from the account (but retaining its username, email address, evidence of violations and/or FIDE ID).

Further, you agree that all terminations shall be made in our sole discretion and that we shall not be liable to you or any third party for any termination of your account, any associated email address, or access to the Services. There is no right to appeal the termination of a Chess.com account unless we, in our sole discretion, determine to provide such an appeal. If you are subject to the GDPR or if you are a domiciliary of the State of California, termination of your Chess.com account does not terminate your right to receive a copy of, or request the deletion of, any personal data that we hold or process for you.

C. User Conduct

You agree to not use the Services to:

  • upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, pornographic, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
  • post any comments, text, messages, or links in the forums or any public comments that contain any advertisements of any kind, including religious, political, or recruiting messages for Chess.com groups, clubs, blogs, or any other content on or off of Chess.com;
  • post any comments, text, messages, or links in the forums or any public comments that is off topic or irrelevant to the purpose and content of the original content, game, article, blog, or forum topic;
  • threaten violence against anyone else or advocate harming yourself;
  • stalk“ or otherwise harass another;
  • impersonate any person or entity, including, but not limited to, a Chess.com representative, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service;
  • upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships;
  • upload, post, email, transmit or otherwise make available any Content that includes the personal information of anyone else without their permission or that infringes any patent, trademark, trade secret, copyright, rights of publicity or other proprietary rights of any party;
  • upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, “junk mail,“ “spam,“ “chain letters,“ “pyramid schemes,“ or any other form of solicitation, except in those areas that are designated for such purpose;
  • use, reproduce, or remove any copyright, trademark, service mark, trade name, slogan, logo, image, or other proprietary notation displayed on or through the Services;
  • upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • disrupt the normal flow of dialogue or otherwise act in a manner that negatively affects other users' ability to engage in real time exchanges;
  • access or use the Services in any manner that could disable, overburden, damage, interfere with or disrupt the Services or servers or networks connected to the Services or any other party's access to or use of the Services;
  • disobey any requirements, procedures, policies or regulations of networks connected to the Services;
  • download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from or through, the Services, except for temporary files that are automatically cached by your web browser for display purposes, or as otherwise expressly permitted in this Agreement;
  • duplicate, decompile, reverse engineer, disassemble or decode the Services (including any underlying idea or algorithm), or attempt to do any of the same;
  • use automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Services;
  • access, tamper with, or use non-public areas of the Services, Chess.com's computer systems, or the technical delivery systems of our providers;
  • probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures;
  • use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine,“ or in any way reproduce or circumvent the navigational structure or presentation of the Services or its contents;
  • cancel orders repeatedly in abuse of our refund policy;
  • intentionally or unintentionally violate any applicable local, state, national or international law, and any regulations having the force of law;
  • collect or store personal data about other users in connection with the prohibited conduct and activities set forth in the paragraphs above and/or
  • access or use the Services in any way not expressly permitted by this Agreement.

You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Services (including your Chess.com username), use of the Services, or access to the Services. You agree that your Chess.com account is non-transferable.

Compliance with the above rules and regulations does not constitute a guarantee of continued access to the Services or use of Chess.com. We reserve the right to limit or terminate your access to Chess.com and/or the Services at any time.

D. International Usage

These Services are provided by Chess.com from its offices in the United States of America. We make no representation that the Services are appropriate or available in other locations. Those who choose to access the Services from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. You represent and warrant that you are not listed on any U.S. government list of prohibited or restricted parties.

5. Linking to and from Our Services

A. Linking to or Framing Our Services

When linking to our Services, you must adhere to the following requirements: (i) the link to the Services must not create the false appearance that your website and/or organization is sponsored by, endorsed by, affiliated with, or associated with us; and (ii) you may not link to the Services from a website that is unlawful, that promotes violence or illegal acts; or that contains expressions of racism. Subject to these restrictions, you also may use or frame or use framing techniques to enclose any of our trademarks, logos, or other proprietary information, including the images found on the Services, the content of any text or the layout or design of any page, or form contained on a page, on the Services.

We reserve the right to prohibit linking to or framing the Services consistent with these restrictions.

B. Third-Party Connected Services

Certain Connected Services may include functionality whereby you can link your Chess.com account with your account on such Connected Service or otherwise use your Chess.com account credentials to sign into such Connected Service. Upon doing so, you acknowledge and agree that certain of your Chess.com account information may be shared with the provider of such Connected Service in connection with your account on such Connected Service (e.g. username, profile picture, name, email, country, etc.). Your login information and password will not be shared. You will, of course, be subject to their separate Terms of Service, Privacy Policies, and other governance. Chess.com is not liable for your interactions with any Connected Service.

Any interactions, transactions, and other dealings that you have with any third parties found on or through the Services (including those that are linked from the Services) are solely between you and the third party (including issues related to payments, delivery of goods, and warranties), and we disclaim all liability in connection with such transactions.

6. Governing Law

THESE TERMS, AND ANY ADDITIONAL TERMS, WILL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF UTAH, WITHOUT REGARD TO ITS CONFLICTS OF LAWS PRINCIPLES.

7. Arbitration & Dispute Resolution

THESE TERMS REQUIRE BOTH OF US TO ARBITRATE ANY DISPUTES WE HAVE WITH ONE ANOTHER AND WE BOTH WAIVE THE ABILITY TO BRING CLAIMS AGAINST ONE ANOTHER IN COURT, TO HAVE ANY DISPUTE HEARD BY A JUDGE OR JURY, OR TO BRING ANY CLAIMS AGAINST ONE ANOTHER IN A CLASS ACTION OR REPRESENTATIVE ACTION FORMAT.

PLEASE READ THIS ARBITRATION & DISPUTE RESOLUTION PROVISION CAREFULLY TO UNDERSTAND YOUR RIGHTS. YOU AGREE THAT ANY CLAIM THAT YOU MAY HAVE IN THE FUTURE MUST BE RESOLVED ON AN INDIVIDUAL BASIS THROUGH BINDING ARBITRATION. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY. THE RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT, SUCH AS DISCOVERY OR THE RIGHT TO APPEAL, MAY BE MORE LIMITED OR MAY NOT EXIST.

TO LEARN HOW TO OPT-OUT OF MANDATORY ARBITRATION, SEE SUB-PARAGRAPH F BELOW.

If any controversy, allegation, or claim under any legal theory, including but not limited to any federal or state statutory claims, common law claims, including those based in tort, fraud, misrepresentation, or contract, arises out of or relates to the Services or these Terms or the breach, termination, enforcement, interpretation, formation, or the validity thereof, and the issue of arbitrability (collectively, the Dispute), then we both agree to the following resolution process with respect to the Dispute. All issues are for the arbitrator to decide, including issues relating to the scope, conscionability, severance, and enforceability of this arbitration agreement. The parties acknowledge that these Terms evidence a transaction in interstate commerce. Notwithstanding the substantive law applicable to any arbitration, any arbitration conducted pursuant to these Terms shall be governed by the Federal Arbitration Act and the Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate.

To resolve any Dispute most efficiently, we both agree to first discuss the Dispute informally for at least 30 days. To do so, the party who wants to raise the Dispute must first send to the other party a notice that must include (1) a description of the Dispute and (2) a proposed resolution (together, the Dispute Notice). If you want to raise a Dispute, then you must send your Dispute Notice by certified mail to the address listed below in Sub-Paragraph J). If we would like to subsequently discuss your Dispute Notice with you, we will contact you by using the contact information included with your Dispute Notice. If we want to raise a Dispute, then we will send our Dispute Notice to you at the email address that we have on file for you. If we do not have a valid email address on file for you, we will send our Dispute Notice to you through a means that complies with the service of process rules in the state of Utah.

If you and us do not reach an agreed-upon resolution within 30 days of receipt of the Dispute Notice, then we both agree that the Dispute will be resolved solely by binding arbitration in accordance with the then-current Commercial Arbitration Rules of the American Arbitration Association (AAA). The arbitration will be heard and determined by a single neutral arbitrator who is a lawyer or retired judge, who will administer the proceedings in accordance with the AAA's Consumer Arbitration Rules. In resolving the Dispute, the arbitrator will consider applicable law, the provisions of these Terms and any Additional Terms, and any facts based upon the record and no other basis, and will issue a reasoned decision. If a party properly submits the Dispute to the AAA for arbitration and the AAA is unwilling or unable to set a hearing date within 60 days of the filing of a “demand for arbitration,“ then either party can elect to have the arbitration administered by Judicial Arbitration and Mediation Services, Inc. (JAMS), and determined by a single neutral arbitrator who is a lawyer or retired judge, using JAMS's Streamlined Arbitration Rules and Procedures, or by any other arbitration administration service to which you and we consent. You can obtain AAA and JAMS procedures, rules, and fee information as follows:

AAA: 800.778.7879 / JAMS: 800.352.5267

http://www.adr.org http://www.jamsadr.com

A. Nature, Limitations, and Location of Alternative Dispute Resolution

In arbitration, as with a court, the arbitrator will resolve the submitted Dispute and can issue a decision consistent with this Section 7. However, WITH ARBITRATION, THERE IS NO JUDGE OR JURY; THE ARBITRATION PROCEEDINGS AND ARBITRATION ARE SUBJECT TO CERTAIN CONFIDENTIALITY RULES; AND JUDICIAL REVIEW OF THE ARBITRATION OUTCOME IS LIMITED. All parties to the arbitration will have the right, at their own expense, to be represented by an attorney or other advocate of their choosing. We both agree that any hearings held in the arbitration will be conducted virtually. You and we will pay the administrative and arbitrator's fees and other costs in accordance with the applicable arbitration rules, but if applicable arbitration rules or laws require us to pay a greater portion or all such fees and costs in order for this Section 7 to be enforceable, then we will have the right to elect to pay the fees and costs and proceed to arbitration. Discovery will be permitted pursuant to the applicable arbitration rules. The arbitrator's decision must consist of a written statement stating the disposition of each claim of the Dispute and must provide a statement of the essential findings and conclusions on which the decision and any award (if any) is based. Judgment on the arbitration decision and award (if any) may be entered into any court that has jurisdiction over the parties.

B. Small Claims Matters Are Excluded

As an exception to binding arbitration, we both retain the right to pursue, in a small claims court in Utah County, Utah, any Dispute that is within that court's jurisdiction and proceeds on an individual (non-class) basis. We will not demand arbitration in connection with any individual Dispute that you properly file and pursue in a small claims court, so long as the Dispute is pending only in that court.

C. Injunctive Relief

The foregoing provisions of this Section 7 will not apply to any legal action taken by either party to seek an injunction or other equitable relief in conjunction with any intellectual property claim or claim related to unauthorized access to data through the Services (including, but not limited to, claims related to patent, copyright, trademark, and trade secrets, and claims relating to the access or retrieval of data through the Services using an automated process such as scraping).

D. Timing of Claim

To help resolve any issues between you and us promptly and directly, you and the Company agree that any Dispute Notice must be sent, or that any small claims or injunctive relief complaint permitted under this Section 7 must be filed, within one year after the events giving rise to the Dispute arise; otherwise, the Dispute is waived.

E. No Class Actions.

You and the Company agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding. We both further agree that any Disputes will be arbitrated only on an individual basis and will not be consolidated with any other arbitrations or other proceedings that involve any claim or controversy of any other party. Also, the arbitrator(s) may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party's individual claim(s).

F. Opt-out

You can choose to reject this arbitration agreement by sending us a written opt-out notice (Opt-Out Notice) within 30 days following the date you first agree to these Terms, by you must mail or email your Opt-Out Notice to the address listed below in Sub-Paragraph J. If mailed, the Opt-Out Notice must be sent certified mail and post-marked no later than 30 days following the date you first agree to these Terms. To be effective, the Opt-Out Notice must contain your name, address, and signature. If you opt-out of the arbitration agreement, then all other parts of the Terms will continue to apply to you. Opting out of this arbitration agreement has no effect on any previous, other, or future arbitration agreements that you may enter with the Company.

G. Survival of Arbitration Agreement

You and the Company agree that the agreement to arbitrate shall survive termination of these Terms, and the termination of any membership or account you may have with Company.

H. Severance of Arbitration Agreement

If the arbitrator decides that applicable law precludes enforcement of any of this arbitration agreement's limitations as to a particular claim for relief, then that claim (and only that claim) shall be severed from the arbitration and may be brought in court. In addition, notwithstanding anything to the contrary, if any part of this agreement to arbitrate is deemed invalid or inapplicable, the remainder of the agreement to arbitrate shall still be considered valid and enforceable.

I. Alternative Dispute Resolution

If your dispute pertains to a Chess.com finding that you violated its Fair Play Policy then, if you do not wish to submit it for arbitration with AAA, you may choose to submit it, instead, for final and binding arbitration with a Fair Play Panel of Experts. Chess.com shall enjoy the sole right to review any such claims submitted for resolution by the Fair Play Panel of Experts, and shall enjoy the right at its sole discretion to accept or reject any such claims for arbitration. If we reject such a claim for resolution by a Fair Play Panel of Experts, you still may use the Arbitration Procedure provided above.

This panel will conduct its hearing using AAA's Consumer Arbitration Rules, as modified by the Arbitration provisions in sub-paragraph C above.

Chess.com will pay all of the fees and costs associated with this Fair Play Panel proceeding (except for your attorney's fees). Both you and Chess.com will remain responsible for their own attorney's fees under all circumstances, no matter who prevails in this proceeding.

The Fair Play Panel will consist of three persons chosen by you and Chess.com from a panel of candidates, each of whom is either a recognized expert in the field of chess cheat detection or has obtained (and currently holds) at least the title of Chess International Master. The assembly and composition of a Fair Play Panel shall be entirely at the discretion of Chess.com and, by submitting to the jurisdiction of the Fair Play Panel, you agree that its decision shall be final and binding, with no opportunity for appeal unless Chess.com, in its sole discretion, elects to grant such an appeal.

J. Our Dispute Notification Contact

Chess.com LLC, Legal
877 E 1200 S #970397
Orem, UT 84097
Tel: 1 (800) 318-2827, ext. 121

Nothing herein shall be construed as consent by Chess.com to the jurisdiction of any court regarding claims unrelated to the use of the Services or these Terms. If for any reason a dispute between you and Chess.com proceeds in court rather than in arbitration, then the laws of the State of Utah and the FAA will govern, without regard to or application of any conflict of law provisions or your state or country of residence.

Furthermore, any such dispute will be brought solely in the U.S. District Court located in Salt Lake County, Utah or the Utah State District Court in Utah County, Utah, United States. You consent to the jurisdiction of and venue in such courts and waive any objection that it is an inconvenient forum.

8. Disclaimer of Representations and Warranties

YOUR ACCESS TO AND USE OF THE SERVICES IS AT YOUR SOLE RISK.

THE SERVICES ARE PROVIDED ON AN “AS IS,“ “AS AVAILABLE,“ AND “WITH ALL FAULTS“ BASIS. Therefore, to the fullest extent permissible by law, we and our parent company, affiliates, subsidiaries, and each of their respective employees, officers, directors, members, managers, shareholders, agents, vendors, licensors, licensees, contractors, customers, successors, and assigns (collectively, Chess.com), hereby to the maximum extent permissible by applicable law, disclaim and make no representations, warranties, endorsements, or promises, express or implied, as to the following:

  1. the Services (including the Content and the User-Generated Content);
  2. the functions, features, or any other elements on, or made accessible through, the Services;
  3. any products, services, or instructions offered or referenced at or linked through the Services;
  4. whether the Services (and their Content), or the servers that make the Services available, are free from any harmful components (including viruses, Trojan horses, and other technologies that could adversely impact your Internet Device);
  5. the specific availability of the Services, and whether any defects in the Services will be repaired, or will be repaired in a particular time frame; and
  6. whether your use of the Services is lawful in any particular jurisdiction.

EXCEPTING ONLY AS MAY BE SPECIFICALLY SET FORTH IN ANY ADDITIONAL TERMS, CHESS.COM HEREBY FURTHER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION, AND FREEDOM FROM ERRORS, COMPUTER VIRUSES OR OTHER HARMFUL ELEMENTS.

Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so the above disclaimers may not apply to the extent that such jurisdictions' laws are applicable.

9. Limitations of Liability

A. LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES WILL CHESS.COM BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGES OF ANY KIND, including personal injury or death or for any direct, indirect, economic, exemplary, special, punitive, incidental, or consequential losses or damages including losses or damages in the form of lost profits, loss of goodwill, or loss of data that are directly or indirectly related to:

  1. the Services (including the Content and the User-Generated Content);
  2. your use of or inability to use the Services or the performance of the Services;
  3. the failure of a User to learn or otherwise benefit educationally from his or her use of the Services;
  4. any action taken in connection with an investigation by us or law enforcement authorities regarding your access to or use of the Services;
  5. any action taken in connection with copyright or other intellectual property owners or other rights owners;
  6. any errors or omissions in the Services' technical operation; or
  7. any damage to any user's computer, hardware, software, modem, or other equipment or technology, including damage from any security breach or from any virus, bugs, tampering, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line, or network failure or any other technical or other malfunction, including losses or damages in the form of lost profits, loss of goodwill, loss of data, work stoppage, inaccuracy of results, or equipment failure or malfunction.

The foregoing limitations of liability will apply even if any of the events or circumstances were foreseeable and even if we were advised of or should have known of the possibility of such losses or damages, regardless of whether you bring an action of contract, negligence, strict liability, or tort (including whether caused, in whole or in part, by negligence, force majeure, telecommunications failure, or destruction of the Services).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages of the sort that are described above, so the above limitation or exclusion may not apply to you.

EXCEPT AS MAY BE PROVIDED IN ANY ADDITIONAL TERMS, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CHESS.COM'S TOTAL LIABILITY TO YOU IN CONNECTION WITH YOUR ACCESS TO AND USE OF THE SERVICES AND YOUR RIGHTS UNDER THESE TERMS EXCEED THE AMOUNT PAID BY YOU TO US DURING THE PREVIOUS 12 MONTHS FOR ALL POSSIBLE DAMAGES, LOSSES, AND CAUSES OF ACTION.

B. EXCLUSIONS AND LIMITATIONS

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

C. Dealings With Advertisers

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that Chess.com shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Services. All third-party content, including advertised content, is solely the responsibility of those third-parties; we do not warrant the suitability of any third-party content for any purpose, nor do we warrant the accuracy or completeness of any third-party statements.

The Services may provide, or third parties may provide, links to other World Wide Web sites or resources, including embedded content from third party providers (including, but not limited to, YouTube, Twitch, content streamers, etc.). Because Chess.com has no control over such sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. We do not warrant the suitability of any third-party Content for any particular use or purpose. We do not warrant the accuracy of any third-party advertisements. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

E. Live Video Chess Play and Classroom Service

Some accounts may have the option to provide other users with the option of participating in live video chess play in the classroom with teachers, coaches, and/or other users by using the Classroom feature. We do not monitor these live sessions. If you choose to use this video play and/or Classroom service, then you are responsible for the activities of all users who access the service or use it through your account and you agree to ensure that any such user will comply with the terms of this Agreement and all of our policies. We assume no responsibility or liability for violations. If you become aware of any violation of this Agreement in connection with the use of the video play and/or Classroom service by any person, please contact us at support@chess.com. We may investigate any complaints and violations that come to our attention and may take any (or no) action that we believe is appropriate, including, but not limited to issuing warnings, removing the content, prohibiting use of the video play and/or Classroom service by an end user, or terminating an account. We also may provide user information to law enforcement and government agencies in response to valid legal requests consistent with our Privacy Policy.

Under no circumstances will Chess.com be liable in any way for any data or content viewed while using the video play and/or Classroom service, including, but not limited to, any errors or omissions in any such data or content, or any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to any data or content.

10. Indemnity

To the maximum extent allowed by law, you agree to indemnify, defend, and hold Chess.com harmless from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from: (a) your breach or alleged breach of these Terms; (b) your use of the Services or activities in connection with the Services; (c) your User-Generated Content; (d) your violation of any law, rule or regulation; or (e) your violation of any third-party rights. We reserve the right to assume, at our sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses. You will not, in any event, settle any claim without our prior written consent. If any person you authorize to use or access the Services disaffirms any or all of these Terms, you agree to defend, indemnify, and hold us harmless for any damages that we suffer by the person's disaffirmance.

11. Infringement Policy and Reporting Procedure

Chess.com respects the intellectual property rights of others and expects users of the Service to do the same. We comply with the federal Digital Millennium Copyright Act (“DMCA“), the text of which may be found on the U.S. Copyright Office Website at http://www.copyright.gov/legislation/dmca.pdf. We will respond to notices of alleged copyright infringement that comply with the DMCA and other applicable law and are properly provided to us; provided that if there is Content associated with an NFT that is infringing, we will use commercially reasonable efforts to prevent such NFT from displaying the infringing content when connected to our Services.

If you believe that any Content has been copied or used in a way that constitutes copyright infringement, please provide us with the following information:

  • a physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
  • identification of the copyrighted work claimed to have been infringed;
  • identification of the material that is claimed to be infringing or to be the subject of infringing activity, and information reasonably sufficient to permit us to locate the material (such as a url);
  • your contact information, including your address, telephone number, and an email address;
  • a written statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • a statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

If you believe that your removed Content is not actually infringing, or that you have the necessary rights to post your Content, please send us a counter-notice containing the following information:

  • a physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
  • your physical or electronic signature (with your full legal name);
  • identification of the Content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
  • a statement that you have a good faith belief, under penalty of perjury, that the Content was removed or disabled as a result of mistake or a misidentification of the Content; and
  • your name, address, telephone number, and email address, and a statement that you will accept service of process from the person who provided the original notification of the alleged infringement.

If we receive a counter-notice, we may send a copy of the counter-notice to the person alleging copyright infringement and inform that person that we may replace the removed Content. Unless the original person alleging copyright infringement files an action seeking a court order against the Content provider, member, or user, the removed Content may be replaced, in ten to fourteen business days or more after receipt of the counter-notice, at Chess.com's sole discretion.

Please understand that filing a counter-notification may lead to legal proceedings between you and the complaining party to determine ownership. Be aware that there may be adverse legal consequences in your country if you make a false or bad faith allegation by using this process.

We reserve the right to remove Content alleged to be infringing without prior notice and at our sole discretion. In appropriate circumstances, we also may terminate a user's account if the user is determined to be a repeat infringer. Our designated copyright agent for notice of alleged copyright infringement appearing on the Service is:

Chess.com LLC, Legal
877 E 1200 S #970397
Orem, UT 84097
legal@chess.com

12. Wireless Features

We may offer certain features and services that are available to you via your wireless Internet Device (collectively, Wireless Features). Your carrier may charge standard messaging, data, and other fees, which may appear on your wireless bill or be deducted from your prepaid balance. Your carrier may prohibit or restrict certain Wireless Features, and certain Wireless Features may be incompatible with your carrier or wireless Internet Device. You agree that as to the Wireless Features for which you are registered, we may send communications to your wireless Internet Device regarding us or other parties. If you have registered via the Services for Wireless Features, then you agree to notify us of any changes to your wireless number (including phone number) and update your Account to reflect the changes.

13. Submission of Feedback

We welcome feedback, comments and suggestions for improvements to the Services (“Feedback“). You acknowledge and expressly agree that any contribution of Feedback does not and will not give or grant you any right, title or interest in the Services or in any such Feedback. All Feedback becomes the sole and exclusive property of Chess.com, and we may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby assign to Chess.com any and all right, title and interest (including, but not limited to, any patent, copyright, trade secret, trademark, show-how, know-how, moral rights and any and all other intellectual property right) that you may have in and to any and all Feedback.

14. General Provisions

A. Prizes

To play in events with prizes on Chess.com, you must be an adult of legal age as considered by the governing laws of your state or country of residence and comply with your local laws. If you are not of legal age, then your parent or legal guardian must consent to this agreement. Chess.com is not responsible for verifying the legality of your participation in events.

In the event that you win any Prize (monetary, or other) in any Competition (tournament, event, or other) on Chess.com, you hereby acknowledge and consent to our ongoing investigation of your games whether related or unrelated to those occurring within the Competition and that any judgment made as a determination of your eligibility to win any Prize or a disqualification thereof shall lie with Chess.com. We may, at our sole discretion, withhold any and all Prizes won in any Competition on our Site for any period of time pending investigation into your Games. Any decision by Chess.com regarding forfeiture, reduction or cancellation of Prizes in accordance with our Terms of Service shall be final and binding upon you and shall not be subject to review or appeal by you or any third party.

By participating in any Competition you hereby agree to release, discharge and hold harmless our company, its legal representatives, affiliates, subsidiaries, agencies and respective officers, directors, employees and agents, from any costs, expenses damages, losses claims, actions or proceedings brought by you (or any third party on your behalf) (“Claims“), as a result of your participation in the Competition and/or any Prize that may or may not be awarded to you as a result thereof and Chess.com fully excludes any liability in relation to any such Claims.

Chess.com shall not be liable to you for any failure to perform any of our obligations under the Competition or in respect of the Prize where we are unable to do so as a result of circumstances beyond our reasonable control.

You hereby agree to indemnify our company, its legal representatives, affiliates, subsidiaries, agencies and respective officers, directors, employees against all costs, losses, damages, expenses and liabilities (including for loss of reputation and goodwill and professional advisor fees) suffered by Chess.com arising as a result of a breach by you of your obligations under these Rules, our Terms of Service, the Tournament Rules or the Special Terms or in connection with your failure to follow any instructions given by our team or in relation to any matter concerning your participation in a Competition.

In case of disputes or disagreements concerning any aspect of a Competition including but not limited to all matters relating to the awarding of the Prizes, an Entrant's eligibility to participate in the Competition, the conduct of any Entrant, these Rules, our Terms of Service, the Tournament Rules or the Special Terms, the final decision shall lie with our team and any decision by us shall be final and binding upon you and shall not be subject to review or appeal by you or any third party.

Chess.com does not and cannot provide tax advice or legal advice regarding the tax disposition of any Prizes. We may disclose information related to Prizes to any tax authority it deems necessary, including by way of response to a valid request for information by any governmental body making such a request. Without limiting the generality of the foregoing, we may or may not provide notice to you of such disclosures in its sole discretion, which may constitute a limitation upon your privacy rights under the GDPR or the analogous data privacy laws of your jurisdiction.

B. NFT Policy

You may be able to buy, sell, trade and transact in NFTs associated with UGA on storefronts and secondary marketplaces via third party platforms or Connected Services (“NFT Platforms“). We are not the seller of any NFT available on NFT Platforms. We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any such NFT Platforms. We do not control the actions of such platforms, and make no promises or guarantees of any kind regarding such NFT Platforms or your ability to transaction in NFTs associated with UGA on such NFT Platforms.

You acknowledge and agree that there are risks associated with purchasing and holding NFTs and using blockchain technology. These include, but are not limited to, risk of losing access to NFTs due to loss of private key(s), custodial error or purchase error, risk of mining or blockchain attacks, risk of hacking and security weaknesses, risk of unfavorable regulatory intervention in one or more jurisdictions, risks related to token taxation, risk of personal information disclosure, risk of uninsured losses, unanticipated risks, and volatility risks. Any purchase or sale you make, accept or facilitate outside of the Service will be entirely at your risk. We do not authorize, control or endorse purchases or sales of NFTs outside of the Service. We expressly deny and disclaim any liability to you and deny any obligation to indemnify you or hold you harmless for any losses you may incur by transacting or facilitating transactions in any NFTs outside of the Service.

If you have a dispute with one or more third parties related to a Connected Service or NFT Platform, you release us (and our affiliates and subsidiaries, and our and their respective officers, directors, employees and agents) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. In entering into this release, you expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.

C. Termination and Suspension

We reserve the right to discontinue the Services or suspend or terminate your access to it, including any Accounts or User-Generated Content submitted by you, at any time, without notice, for any reason and without any obligation to you or any third party. If any information that you provide, or if we have reasonable grounds to suspect that any information that you provide, is false, inaccurate, or otherwise violates these Terms or any Additional Terms, then we may suspend or terminate your Account or deny you access to all or part of the Services. Any suspension or termination will not affect your obligations to us, including any payment obligations to us, and you will not be entitled to a refund of any payments. Upon suspension or termination of your access to the Services, or upon notice from us, your License to use the Services will terminate immediately.

D. Communications

When you communicate with us electronically, such as via a Services communication tool, you consent to receive communications from us electronically. Please note that we will do our best to respond to your inquiry, but it may take us some time. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, satisfy any legal requirement that such communications be in writing.

E. Operation of Services; International Issues

We control and operate the Services from our headquarters in Orem, Utah, USA. If you use the Services from other locations, you are responsible for compliance with applicable local laws regarding your online conduct and acceptable content, if and to the extent local laws apply (for example, any local education, regulatory, or data privacy laws). You and we disclaim any application of the Convention on Contracts for the International Sale of Goods.

F. Severability; Interpretation

If any provision of these Terms, or any Additional Terms, is for any reason deemed unenforceable by a court or arbitrator, you agree that every attempt will be made to give effect to the parties' intentions as reflected in that provision, and the remaining provisions contained in this Agreement will continue in full force and effect. You agree that these Terms, and Additional Terms, will not be construed against us because we drafted them.

G. Assignment

We may assign our rights and obligations under these Terms, or any Additional Terms, in whole or in part, to any party at any time without any notice. These Terms, and any Additional Terms, may not be assigned by you, and you may not delegate your duties under them.

H. No Waiver

No waiver by us of any of these Terms or any Additional Terms will be of any force or effect unless made in writing and signed by a duly authorized officer of Chess.com.

I. Updates to Terms

We reserve the right to modify these Terms, or any Additional Terms, from time to time in our sole discretion (Updated Terms). You agree that any Updated Terms will be effective immediately upon our posting them on the Services and, if you have an Account, either by displaying an alert next to the link to the Terms, displaying an alert upon log in to the Services, or by directly communicating them to you (e.g., via the email address associated with your Account or our internal messaging service), provided that: (i) any modification to Section 7 (Arbitration & Dispute Resolution) shall not apply to any Dispute initiated prior to the applicable modification; and (ii) any modification to provisions related to fees and billing shall not apply to fees incurred prior to the applicable modification. If you do not cancel your Subscription to the Services within seven days after receiving notice of Updated Terms as described above, or if you continue to use the Services after receiving notice of Updated Terms, then you agree to comply with, and to be bound by, the Updated Terms.

J. Contact Us

We are located in the United States of America. Chess.com operates all our Services. You may contact us below if you have any questions, complaints, or other issues related to these terms and conditions:

Mailing address:
Chess.com LLC
877 E 1200 S #970397
Orem, UT 84097
Email: support@chess.com - legal@chess.com (for legal matters only)