It is still there above the 'Start Game' icon, in the 'New Game' tab, you should see Min Rating _____ and Max Rating ______.
Select Opponent in Range
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Thanks for your reply, but it is not there - I am already in the new game tab, that's where it has disappeared from.
Under the 'Start Game' icon in live chess I used to have two boxes to specify the minimum and maximum opponent. This option has now gone so I am forced to play people way higher than me who I am not ready for yet. Your staff answer was to say that this is the new way it works - but that's not true. My friends on Chess.com have told me they can still select this range. It's a very important feature for me, I would like it back please.