Account resetted, blocked from Forums.

Hello. this is a serious case, but one of my opponents, ajttja has had his rating resetted to 1200 even though his online chess used to be 1631 and he got muted from forums. Does anyone know what happened?

Thanks for your concern for your friend/opponent. :) Unfortunately we can only discuss account issues with the account holder. Please have your friend contact Help & Support to resolve this issue. https://support.chess.com/customer/portal/emails/new

but apparently they just ignore him so there is no point.

Sounds like the Admins are similar to South Carolina police of the 1990s, going after those college students that do 10 over the speed limit instead of the real problems, like drunks on the road, or in the case of chess.com, spammers like sksharma88!

There is a forum for that thrillerfan. It is called " spam alert, admins you may wish to check this "