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5 games with <60 seconds left


  • 2 years ago · Quote · #1

    hsarA

    I have 5 correspondence games that all show "<60 seconds" left on the clock.  I had 7 of these games and was able to claim a win on time for them, but this option does not appear for these 5 and it does not appear that my opponents are using vacation time.  Can you clear these games for me?

  • 2 years ago · Quote · #2

    hsarA

    halp

  • 2 years ago · Quote · #3

    Menamow

    Hi, in your "online chess settings" there's an option that you can turn on to "Automatically claim victory when time runs out!"  You could try that and see if it ends the games.

  • 2 years ago · Quote · #4

    hsarA

    thanks for the tip, but it didn't close out those 5 games.

    How do I get the attention of a staff member?  

  • 2 years ago · Quote · #5

    Menamow

    I think that you may have gotten their attention because I'm seeing that all of the games are gone.  If they are still showing on your screen though you can contact them here: http://support.chess.com/Tickets/Submit

  • 2 years ago · Quote · #6

    hsarA

    Yeah, they are gone.  Doesn't seem like I got any rating for them, but I don't care about rating anyway ... was just annoying having them lurk around.

     

    Thanks for the help :)


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