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5 games with <60 seconds left


  • 13 months ago · Quote · #1

    hsarA

    I have 5 correspondence games that all show "<60 seconds" left on the clock.  I had 7 of these games and was able to claim a win on time for them, but this option does not appear for these 5 and it does not appear that my opponents are using vacation time.  Can you clear these games for me?

  • 13 months ago · Quote · #2

    hsarA

    halp

  • 13 months ago · Quote · #3

    Menamow

    Hi, in your "online chess settings" there's an option that you can turn on to "Automatically claim victory when time runs out!"  You could try that and see if it ends the games.

  • 13 months ago · Quote · #4

    hsarA

    thanks for the tip, but it didn't close out those 5 games.

    How do I get the attention of a staff member?  

  • 13 months ago · Quote · #5

    Menamow

    I think that you may have gotten their attention because I'm seeing that all of the games are gone.  If they are still showing on your screen though you can contact them here: http://support.chess.com/Tickets/Submit

  • 13 months ago · Quote · #6

    hsarA

    Yeah, they are gone.  Doesn't seem like I got any rating for them, but I don't care about rating anyway ... was just annoying having them lurk around.

     

    Thanks for the help :)


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