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Can't change email adress

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x-9729437520

Hi,

I'm logged in to chess.com through facebook and noticed that this disabled me from using the download PGN's feature (I don't seem to have a default email adress?). 

So I tried changing it but for some reason my password is incorrect. I have 3 passwords which I use frequently, one of them is my facebook password but none of them seem to be accepted.

So I'd like to be able to set my password and set my emailadres.

Kind regards,
Pieter 

x-9729437520

Not premium anymore..

I pay to get a service. That service shouldn't only include chess features, but actually support. For such a simple ticket to be ignored.. really a shame..

x-9729437520
[COMMENT DELETED]
Brom941

Just signed up and my email address needs to be changed.  How do I do that?

tyler

Hi Brom941,

Have you tried this page?

http://www.chess.com/home/change_email

Try that page, and if it doesn't work, try contacting member support :)

https://support.chess.com/customer/portal/emails/new

Beeden

I couldn't change my e-mail address in chrome. Switched to IE and it worked. Not good. But do that.