cheating or something idk unfair? I want answers???

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MikeMizz

Every time I break past 1000 rating and I go to play a ten minute game, the server gives out removing points from my ranking and granting the other opponent the victory while we didn't even get to play. What's up with that?

Martin_Stahl

Sounds like you are getting disconnected. How are you accessing the site?
If you are connecting via a full browser, check out the following:

https://support.chess.com/customer/en/portal/articles/1444918-my-internet-connection-is-fine---why-am-i-getting-disconnects-