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fair play policy


  • 17 months ago · Quote · #41

    whirlwind2011

    @F_E_R_C: I'm sorry you've encountered difficulty. Have you contacted staff directly about this? If not, try this link:

    http://support.chess.com/Tickets/Submit

    and click the radio button for either "Technical Support & Bug Reports" or "Live Chess Issues," whichever you feel better fits the situation. Then fill out the report.

    I hope the situation is resolved soon!

  • 16 months ago · Quote · #42

    KalmanDittrich

    What a joke, I play against such assholes sometimes and I get blocked ???? Please review your "fairplay" policy. I played all day as every day and kindly switch my PC on win my first game and get bounced with this policy? Please correct this or I will kindlt stop playing, Its nonsense, I have done nothing wrong !

  • 16 months ago · Quote · #43

    kohai

    We found the bug and are restarting the server to add the fix for it

  • 16 months ago · Quote · #44

    kohai

    Should be fixed now live chess is back up. Sorry about that.


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