Help with Help

Jump to forum:
 
25th September 2008, 03:13am
#1
by artfizz
South (GMT) +rT United Kingdom
Member Since: May 2008
Member Points: 3177

Searching the Help is not as helpful as searching the site generally (primarily the Forums). For instance, if I click on Help (at the top right of the screen) and search for blocking, I get no matches (within the Support area). Whereas, if I search for blocking in the whole site search box (top right), I find heaps of helpful hints.

Presumably, the site help indexes get updated in the light of the most commonly searched terms (Rael, etc.)?

25th September 2008, 06:31am
#2
by erik
Mountain View, CA United States
Member Since: May 2007
Member Points: 9960

the help site is completely seperate from the main site. we just need to be better at creating more helpful articles with the right keywords in them for help :)

 

Add your comment:

Join Chess.com for free to add your comment! Already a member? Then login now to comment.