the help site is completely seperate from the main site. we just need to be better at creating more helpful articles with the right keywords in them for help :)
Help with Help
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Searching the Help is not as helpful as searching the site generally (primarily the Forums). For instance, if I click on Help (at the top right of the screen) and search for blocking, I get no matches (within the Support area). Whereas, if I search for blocking in the whole site search box (top right), I find heaps of helpful hints.
Presumably, the site help indexes get updated in the light of the most commonly searched terms (Rael, etc.)?