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I can't play games on chess.com

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neverabort

1-live chess continually loading but games never start, I can rarely play

 2- Connection interrupts during the game, not marked by a sign and symbol I can understand my connection interrupted because my opponent doesn't make any move long time and I can't write any message to my opponent

3-Chess.com punish me automatically because chess.com suppose I don't pay attention to fair play

4-This fact happens with all internet browsers

pavgor

Occasionaly, this happened to me as well. I experienced same discomfort during some of my games. I support this effort to improve positive players experience.

neverabort

Connection interrupts after every move in a game..I use f5 for refreshing..

Finally I lose on time!

I see, not just me there are the others too

Can an technical responsible of chess.com answer my questions?

pavgor
[COMMENT DELETED]
pavgor
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Mr_Spocky

beer intenet maybe? or better pc

neverabort
[COMMENT DELETED]
Kansha

Hey neverabort,

I'm really sorry to hear about this issue :-( Can you do something for me? Can you try the suggestions found at the following link to see if they help with your issues? 

http://support.chess.com/Knowledgebase/Article/View/167/0/my-internet-connection-is-fine---why-am-i-getting-disconnects

neverabort

Thanks for helping but I'm an experienced chess.com players.I have already tried the suggestions.I have problems at my both computers..I have this issue for 1-2 months

Chrismon2

The same problem for me and my friends so after 4 years we have closed our accounts.