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iPhone 4 notifications not working

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get42n8

iPhone 4

ios 5.1.1

 

notifications are not working since I replaced my iphone a few days ago.

my old iphone 4 had notifictions working fine (banners and the counter)

on my new one baners do not pop at all and notification counter only gets updated when I get in the chess.com app.

my notification settings are the same as  I had them on my old phone.

I was a lot more convenient when I had notifications working.  Any help appreciated.

thanks

here are my settings:

emilfaber

Not your new phone.  Mine don't work either.

himath2009

Yes, my ipad notifications ceased too sometime within the last 48 hours...

get42n8
himath2009 wrote:

Yes, my ipad notifications ceased too sometime within the last 48 hours...

do you think it is chess.com's problem?

shaloots

My notifications stopped to. Are you on the latest os for your iPad ?

himath2009

Yes...

mjanes

Lost my notifications too. And the badges. Didn't realize how much I liked them until they were gone. Hope it gets fixed soon.

PeterHeide

my notifications went away too today . VERY annoying. Have too update chess.com on my iphone 4s (ios 5.1.1) to check if a move has been made. Hope they fix this problem very soon.

unhommelibre

I have the same settings as the original poster and I am not getting notifications either.

emilfaber

I notified support on Sunday and they have yet to respond....

 

http://support.chess.com/

Daikyu

I have the same problem since five days (and all of my friends). I have a iPhone 3G (ios 5.1.1).

stitzel

Same problem for me. I just submitted my own support ticket, so hopefully they'll push out a patch soon.

himath2009

Notifications for other programs (e.g. CNN) are working fine, so it must be a Chess.com app's problem...

unhommelibre

I just submitted my own support ticket.  Maybe if enough of us bother them it will get fixed.

kohai

We are aware this. Something broke which we are working on getting fixed as a priority for you.

I am really sorry for the inconvenience this has and is causing so many people, we are trying to get it fixed asap.

MoonlessNight

ipod notifications have not been working for a long time.

himath2009

Thank you, kohai...

PeterHeide

kohai ; yes, thank you

himath2009

Well, it may be they fixed it - notifications are coming through again...

emilfaber

Kohai high five!  Thanks brother!