iPhone Bugs

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29th October 2009, 10:26am
#1
by erik
Mountain View, CA United States
Member Since: May 2007
Member Points: 9960

Good News: We launched the iPhone app finally!

Bad News: There are still a few bugs :(

If you could please help us with the bugs we'd really appreciate it. If they are small bugs, post them here. If they are bugs that crash your app, follow these instructions:

http://support.chess.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=730

Thank you!

29th October 2009, 10:53am
#2
by Eckensteher
Cologne Germany
Member Since: Feb 2008
Member Points: 39

Hi, app works fine for me, but

i would like to distinguish the videos that have long titles. Also if the last video seen would stay somehow on top would be very nice.

thank you for this wonderful app.

regards

29th October 2009, 12:30pm
#3
by Mindzi
Bern Switzerland
Member Since: Aug 2009
Member Points: 19

I don't receive any push notifications. Everything is set correctly and my other push programs do work properly. Tried to reinstall the app but still no success.

29th October 2009, 01:46pm
#4
by lecycliste
Geneva Switzerland
Member Since: Feb 2008
Member Points: 157
[COMMENT DELETED]
29th October 2009, 07:24pm
#5
by JacTan
Sydney Australia
Member Since: Jun 2008
Member Points: 80

Push notifications don't fully work right ... sometimes they work other times they fail ... 

29th October 2009, 09:05pm
#6
by erik
Mountain View, CA United States
Member Since: May 2007
Member Points: 9960
JacTan wrote:

Push notifications don't fully work right ... sometimes they work other times they fail ... 


see http://www.chess.com/groups/forumview/notifications---when-how-often

29th October 2009, 10:14pm
#7
by PanaPawn
Montrose, CA United States
Member Since: Aug 2009
Member Points: 171

Sent you guys a crash log. Basically every time I toggle a setting with an on/off switch the app will close itself. When I reopen it, the setting has not changed.

30th October 2009, 01:07am
#8
by kobbe
Västerås Sweden
Member Since: May 2009
Member Points: 65

I cant make a move on my online games.

30th October 2009, 08:11am
#9
by erik
Mountain View, CA United States
Member Since: May 2007
Member Points: 9960

known bugs:

- crash on change settings
- players with chess960 games cannot play

working on it!

30th October 2009, 08:34am
#10
by Keyif
Chicago United States
Member Since: Nov 2008
Member Points: 2734

Other than the known bugs everything works fine.

30th October 2009, 09:04am
#11
by erik
Mountain View, CA United States
Member Since: May 2007
Member Points: 9960

- promoting pawn to queen doesn't work :(

30th October 2009, 09:23am
#12
by shadowslayer
Grand Rapids, Michigan United States
Member Since: Nov 2007
Member Points: 1465

Don't worry erik, I'm sure it'll be fine however it is.

30th October 2009, 10:01am
#13
by TonicoTinoco
SP Brazil
Member Since: Oct 2008
Member Points: 346
erik wrote:

- promoting pawn to queen doesn't work :(


I never got to that stage! Tongue out

31st October 2009, 12:16am
#14
by _valentin_
Seattle, WA United States
Member Since: Apr 2008
Member Points: 1198

I had problems downloading/installing the app on an iPod Touch.  Even though the OS had version 2.2.1 (and your instructions claim it requires version 2.1+), the error message indicates that this incompatibility is the reason for failing -- instead, it demands at least a version 3.0. 

I filed a bug for this via the regular bug reporting process on chess.com.

31st October 2009, 08:54am
#15
by Mindzi
Bern Switzerland
Member Since: Aug 2009
Member Points: 19

Sometimes it shows me that I have captured 3 knights/bishops or 2 queens, even tough no one has turned a pawn into another piece yet. This looks like this:

- when I go back with all moves made I'm left with a captured queen:

http://img101.imageshack.us/img101/7866/img0010.png

- When I'm at the current move, I have one captured piece that shouldn't be there:

http://img101.imageshack.us/img101/5581/img0009.png

- Another example:

http://img81.imageshack.us/img81/2218/img0012w.png

Moreover I have the following bug in the chat with my first game (Welcome game):

http://img203.imageshack.us/img203/8458/img0011p.png

1st November 2009, 06:29pm
#16
by Baznik
Canada
Member Since: Dec 2008
Member Points: 72

I posted this in another (probably wrong) thread... I just saw a third mystery white rook appear on the "Analysis Board" view of a game where the regular online board showed the 2 correct white rooks... toggled back and forth between them , no change.  definite bug behaviror huh?

2nd November 2009, 01:46am
#17
by Mindzi
Bern Switzerland
Member Since: Aug 2009
Member Points: 19

After I made a move and want to read the chat, I get the following message:

Error. Please refresh the game.

http://img513.imageshack.us/img513/8501/img0014.png

2nd November 2009, 01:10pm
#18
by duderew
Los Angeles United States
Member Since: Jul 2009
Member Points: 1

What am I missing?  I can't make moves in my online games in the app.  I touch the pieces and nothing happens.  Also is there a way to set the default orintation to my side of the board as opposed to white every time?

6th November 2009, 05:55pm
#19
by vilen
Topeka, Kansas United States
Member Since: Dec 2008
Member Points: 1

First off I'd like to say THANK YOU! I've wanted this app ever since I got my phone.

That said, I think I'm one of the people with the 960 error that crashes the app immediately.

I can be a very patient person in waiting for an update but can be so much more patient when I have an idea of timeframe or am at least getting updates.

I'm expecting that it'll be at least 3 weeks when you tack on the app store approval process to get fixes out but I would love you guys oh so much if an admin or someone could just stop in now and then and let us know how things are going.

Thanks again!

6th November 2009, 09:39pm
#20
by erik
Mountain View, CA United States
Member Since: May 2007
Member Points: 9960
vilen wrote:

First off I'd like to say THANK YOU! I've wanted this app ever since I got my phone.

That said, I think I'm one of the people with the 960 error that crashes the app immediately.

I can be a very patient person in waiting for an update but can be so much more patient when I have an idea of timeframe or am at least getting updates.

I'm expecting that it'll be at least 3 weeks when you tack on the app store approval process to get fixes out but I would love you guys oh so much if an admin or someone could just stop in now and then and let us know how things are going.

Thanks again!


we're submitting the newest app tomorrow morning. hope it happens soon!

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