My poor connection frequently has stolen my points. Look at my game below:
http://www.chess.com/livechess/game?id=781324531
Lagging Factor
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Despite assurances in this thread the lag issue has not been resolved. I am still losing games entirely on lag. ICC never seems to have this issue.
ICC implemented appropriate measures before I started playing there in 1999. BTW, I played one minute on ICC with a dial-up connection and had fewer problems with lag than I have on a good day with cable internet on Chess.com.
Perhaps the problem is inherent to playing via a website, rather than a server. I supect the size of the packets that must be sent is the critical factor.