Write in directly to support.
https://support.chess.com/customer/portal/emails/new
A search on Google for Indian debit cards with no expiration date brings up links to a lot of people complaining about the same problem trying to use their cards for online purchases outside of India. I didn't see anything offering a clear solution.
You are probably in a better position to research this issue yourself.
But my card has expiry year and month, it is 2033. So I am not having the same issue that you mentioned.
If chess.com can increase scroll box max limit to (say 2033), i will be able to buy membership.
But my card has expiry year and month, it is 2033. So I am not having the same issue that you mentioned.
If chess.com can increase scroll box max limit to (say 2033), i will be able to buy membership.
It is the same issue. Indian debit card users who can't buy Xbox or Playstation or Steam subscriptions because their card doesn't have an expiration date that the form will accept. Exactly the same complaint as you.
Solutions were suggested that sounded unlikely to me (use a date five years and 8 months from the account creation) but it is the same exact problem.
Pretty annoying, but with all the Indian players we have here, I'm sure Billing must have found a solution by now. Of course there's Bitcoin and Erik will even accept personal checks, so you guys will work something out.
I don't think you understood the problem, a simple code change of increasing scroll box limit of expiry year should solve the problem.
Please do not over complicate this thread.
You DO realize that this is 2015? Excuse my ignorance but what kind of credit/debit card do you have, that will agree to payments till 2033? That's 18 yrs You may not be alive in 18 months.
I don't think you understood the problem, a simple code change of increasing scroll box limit of expiry year should solve the problem.
Please do not over complicate this thread.
Yes, it's all the vendors in the entire Western world who should change their format to accomodate the Indian system. Silly me.
I don't think you understood the problem, a simple code change of increasing scroll box limit of expiry year should solve the problem.
Please do not over complicate this thread.
Yes, it's all the vendors in the entire Western world who should change their format to accomodate the Indian system. Silly me.
When did I suggest to change "format" ? How many times should I explain it before you understand ?
I have requested to "increase the limit on the expiry year scroll box in the GUI" and not change any "format".
Currently scroll box shows year range from 2015-2032, i want it to be something like 2015-2033. Did you understand now ? If not, go to paypal and check the year range there, it is 2015-2035.
And yes, silly you!
You said you allready tried to talk to support. What did they say? If you didn't get an answer by 2 business days, send in another ticket. Addresses it to BILLING DEPT, ATTEN; MATT.
I don't think you understood the problem, a simple code change of increasing scroll box limit of expiry year should solve the problem.
Please do not over complicate this thread.
Yes, it's all the vendors in the entire Western world who should change their format to accomodate the Indian system. Silly me.
When did I suggest to change "format" ? How many times should I explain it before you understand ?
I have requested to "increase the limit on the expiry year scroll box in the GUI" and not change any "format".
Currently scroll box shows year range from 2015-2032, i want it to be something like 2015-2033. Did you understand now ? If not, go to paypal and check the year range there, it is 2015-2035.
And yes, silly you!
If it is as simple as that, Chess.com will probably make the change within two or three years.
In the meantime, if you were really interested in getting a premium account, you would use an existing solution.
Hi,
I tried to apply for premium membership through debit card, but upper limit of expiry year in scroll box is 2032. My card expiry year is more than 2032. Can somebody help here ?
Thanks