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premium membership: not able to apply

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urslove

Hi,

I tried to apply for premium membership through debit card, but upper limit of expiry year in scroll box is 2032. My card expiry year is more than 2032. Can somebody help here ?

Thanks

notmtwain

Write in directly to support. 

https://support.chess.com/customer/portal/emails/new

urslove

I have already done that.

notmtwain

A search on Google for Indian debit cards with no expiration date brings up links to a lot of people complaining about the same problem trying to use their cards for online purchases outside of India. I didn't see anything offering a clear solution. 

You are probably in a better position to research this issue yourself.

urslove

But my card has expiry year and month, it is 2033. So I am not having the same issue that you mentioned. 

If chess.com can increase scroll box max limit to (say 2033), i will be able to buy membership. 

Murgen

Do you have/can you get a Paypal account in India?

Please excuse my ignorance. Smile

urslove

Yes, it is possible, but i don't want to create a paypal account

notmtwain
urslove wrote:

But my card has expiry year and month, it is 2033. So I am not having the same issue that you mentioned. 

If chess.com can increase scroll box max limit to (say 2033), i will be able to buy membership. 

It is the same issue. Indian debit card users who can't buy Xbox or Playstation or Steam subscriptions because their card doesn't have an expiration date that the form will accept.  Exactly the same complaint as you. 

Solutions were suggested that sounded unlikely to me (use a date five years and 8 months from the account creation) but it is the same exact problem.

baddogno

Pretty annoying, but with all the Indian players we have here, I'm sure Billing must have found a solution by now.  Of course there's Bitcoin and Erik will even accept personal checks, so you guys will work something out.

urslove

@notmtwain

I don't think you understood the problem, a simple code change of increasing scroll box limit of expiry year should solve the problem.

Please do not over complicate this thread. Smile

RonaldJosephCote

    You DO realize that this is 2015?Undecided   Excuse my ignorance but what kind of credit/debit card do you have, that will agree to payments till 2033?  That's 18 yrsSurprised  You may not be alive in 18 months.Frown

urslove

Please ask this question to my bank, I never tried to know the logic behind this Smile

phudson

Think of all the money they save by sending out a new card every 18 years instead of 2 or 3 years Money Mouth

notmtwain
urslove wrote:

@notmtwain

I don't think you understood the problem, a simple code change of increasing scroll box limit of expiry year should solve the problem.

Please do not over complicate this thread. 

Yes, it's all the vendors in the entire Western world who should change their format to accomodate the Indian system. Silly me.

RonaldJosephCote

Recently, 5 large banks we're fined for attempting to manipulate the Euro.

urslove
notmtwain wrote:
urslove wrote:

@notmtwain

I don't think you understood the problem, a simple code change of increasing scroll box limit of expiry year should solve the problem.

Please do not over complicate this thread. 

Yes, it's all the vendors in the entire Western world who should change their format to accomodate the Indian system. Silly me.

When did I suggest to change "format" ? How many times should I explain it before you understand ? 

I have requested to "increase the limit on the expiry year scroll box in the GUI" and not change any "format". 

Currently scroll box shows year range from 2015-2032, i want it to be something like 2015-2033. Did you understand now ? If not, go to paypal and check the year range there, it is 2015-2035.

And yes, silly you!

RonaldJosephCote

    You said you allready tried to talk to support. What did they say?  If you didn't get an answer by 2 business days, send in another ticket. Addresses it to BILLING DEPT, ATTEN; MATT.

notmtwain
urslove wrote:
notmtwain wrote:
urslove wrote:

@notmtwain

I don't think you understood the problem, a simple code change of increasing scroll box limit of expiry year should solve the problem.

Please do not over complicate this thread. 

Yes, it's all the vendors in the entire Western world who should change their format to accomodate the Indian system. Silly me.

When did I suggest to change "format" ? How many times should I explain it before you understand ? 

I have requested to "increase the limit on the expiry year scroll box in the GUI" and not change any "format". 

Currently scroll box shows year range from 2015-2032, i want it to be something like 2015-2033. Did you understand now ? If not, go to paypal and check the year range there, it is 2015-2035.

And yes, silly you!

If it is as simple as that, Chess.com will probably make the change within two or three years.

In the meantime, if you were really interested in getting a premium account, you would use an existing solution.

RonaldJosephCote

     Disregard post 18, here's the reason why.                                                                      

  • 88 minutes ago · Quote · #2785

    Eyechess  

    Well, Teichmann70 is at it again on the Chess Books & Equipment forum.  I also see he has done the same copying on the General forum.

    He is duplicating posts, by apparently copying and pasting, in different threads.

kco
PHudson wrote:

Think of all the money they save by sending out a new card every 18 years instead of 2 or 3 years 

Laughing I find this hiliarious too for having creditcard that expire in 18 yrs.