same case for me!
i have this messag:
You currently cannot join tournaments. Your play is restricted because you have not followed our Fair Play Policy which discourages disconnecting, intentional stalling, etc. However, you are allowed to still play with friends. You may play openly again after finishing more games with fair play. If you feel this is an error, please contact Chess.com support.
i've never been disconnected intentionaly...
can somebody help me with that plz ?
my play is restricted but I have not violated any policy