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Sorry you are experiencing this problem.
I would just like to ask a few question to help identify the problem and hopefully be able to provide a solution.
2)What Operating System? (Windows XP/Vista/7, Mac, Ubuntu)
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Also, please note that the redesign to the site, did not effect the "Live Chess" server at all.
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please download and use Google Chrome or Mozilla Firefox, instead of IE8.
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I have had the same problem
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