Hello! Well, it could be due to lag (bad internet connection) or it could be that you are not using premoves.
Live Chess Move Delay
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I can understand the bad internet can cause infrequent delay, but not all the time. Could be the browser? I am using firefox.
they are probably using 'premove' see here....
http://support.chess.com/Knowledgebase/Article/View/109/0/what-are-premoves-and-how-do-they-work
Is this normal that every move takes about two seconds in live chess, no matter how fast I respond to my oppenent's move? Is it because of my computer speed, or membership type? I have pretty high speed internet. Majority of my lost games were due to time. It seems people playing the bullet can have a few moves per second. What am I missing?