14310 Players currently online!
Man vs. Machine - good luck!
Turn-based games at any time!
Vote for the best move to win!
Do you have what it takes?
Sharpen your tactical vision!
Get advice and game insights!
Learn from top players & pros!
View millions of master games!
Your virtual chess coach!
Perfect your opening moves!
Test your skills vs. computer!
Find the right private coach!
Can you solve it each day?
Bring it all together!
Beginners, start here!
Make friends & play team games!
News from the world of chess!
Search all Chess.com members!
Find local clubs & events!
Who's the best of your friends?
Read what members are saying!
When I became a premium member I was very excited about being able to use premium live chess, but to my dismay I found it wouldn't work half the time on my com. I started back using basic live chess for a long time, and then went on vacation. When I returned from my vacation live chess had been updated, and I am having the same problems with the new basic live as I have had with the premium live all along. Any ideas why it's not working for me?
What exactly doesn't work?
What browser do you use? Did you try any others?
What OS do you use?
More details, please.
The loading icon will discontinue its spinning, and then a box will pop up saying internet explorer is not working. I use windows 7.
CmanBst, take a look at this thread re compatibility mode:
we will have a new upgrade to LIVE CHESS this week that will fix many of these issues and should return some of the things missing. thanks for your patience!
When I became a premium member I was very excited about being able to use premium live chess, but to my dismay I found it wouldn't work half the time on my com. I started back using basic live chess for a long time, and then went on vacation. When I returned from my vacation live chess had been updated, and I am having the same problems with the new basic live as I have had with the premium live all along. Any ideas why it's not work for me?
Can you tell me what isn't working for you? What are you having problems with?
When you say Internet explorer isn't working, before going into live chess again can you try this for me pleasehttp://www.chess.com/clear_cookies.html
Are you seeing any messages on the internet explorer page or just the spinning box?
What type of internet connection are you using?
adsl? wifi ?
I get a box that says internet explorer has stopped working and that it's checking for problems. I would say that it's my internet connection but I don't seem to have the problem anywhere but on live chess on chess.com... btw I'm using dsl
We've spoken with Microsoft Dev team. It seems this is their issue and their doing, not ours. Apparently its even affected sites as big as youtube. Bet they make huge complaints to MS.Ok, quick fix until this is fully sorted.When you log into live chess, under Tools on your browser open the "developer tools" (on the menu or by hitting F12)Then press Alt 8 (make sure its the number 8 you click (not F8) )This should then change your browser to be compatible. I've tested this and haven't crashed so far.
Am I missing something please; when I go to play live chess I only have a set of time preferenceses to choose from.
How do I put my own in please.
On the New Game tab, under the orange start button there is grey text that says
'game type settings'. Click on that.
That then shows you the presets drop down, the min/max for opponent ratings and the option to play rated/unrated, white unrated and black unrated.
Now whenever this problem occurs, I am unable to log back in to live chess.
it is normal that when your watching a game and the same players rematch, that you automatically follow that game but then cant see who else is watching nor can you chat in that game window...if you leave then come back its fine...
While playing 2-minute tournament, I lost two games because I could not promote a pawn. I reported this to technical support but I was told I had to pay $38 so I did n ot proceed. This is a bug that needs to be fixed. Or else people will stop playing once they realize that this bug exists. Kindly do something to fix this. Thanks.
I reported this to technical support but I was told I had to pay $38 so I did n ot proceed.
Who told you this? What was their username on the ticket ?
No-one has to pay money to be able to promote a pawn or receive proper technical support from the site.
Can you please give details of the problem you're experiencing?
Where the promotion box appears but disappears before choosing a piece to promote too, we are aware of this issue but so far have never been able to replicate it. Its a random problem that doesn't occur for everyone and so far have had no luck in finding whats causing this pawn promotion problem.
I checked support tickets and don't see any there from you. Do you have a ticket number?
First, upgrade to Internet Explorer 9 if you are using Windows 7. IE7 was one of the worst browsers ever made and is now way out of date anyway.
Second, IE is not the best browser, period. Try using Mozilla Firefox or Chrome.
7/25/2014 - Sahovic - Karolyi 1986
by ahmad_mughal a few minutes ago
Only a 40 year break...
by mroyer a few minutes ago
beating the grunfeld defense
by vivekthejoker777 3 minutes ago
sicilian frand prix
by vivekthejoker777 4 minutes ago
Time Control Changes?
by Nine_fires 5 minutes ago
Ponziani: Impractical in non-computer Correspondence Chess?
by ponz111 10 minutes ago
a query about kga
by steve_bute 11 minutes ago
YOUR IQ compared to" World Chess Champion" Garry Kasparov ..
by GnrfFrtzl 19 minutes ago
Ashley's Million-dollar chess tourney - but bring your own clocks
by TimmyBx 24 minutes ago
Is there any chance that a 1300 rated player can beat a 2700 rated player?
by InDetention 26 minutes ago
Why Join | Chess Topics |
Help & Support |
© 2014 Chess.com
• Chess - English
We are working hard to make Chess.com available in over 70 languages. Check back over the year as we develop the technology to add more, and we will try our best to notify you when your language is ready for translating!