Cant launch Live Chess since server shutdown/restart

Hello Support

Everytime I launch Live Chess it comes up with the following error:

I have same problem as above and am usin internet 9 so why cant i open live chess please

I also am having the same problem. Does anyone have any answers?

same problem......

noted. looking into it...

What browser version are you using? (EDIT: sorry, I see you are using version 8).

If you have IE8 or IE9, please turn off compatibility mode.

It is also possible that you could have, "Display all websites in Compatability Mode" checked.  Simply clicking the compatability button while having that option checked, will not get you out of compatability mode.

JOn - I'll check for the compatibility item but tell me- where do I find the check box?  Are you saying its a checkbox in IE options or within chess.com options?  Thanks for trcking this down.

It is an option in internet explorer.

In method three on this link below, you can see how to view the compatability settings window: http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html (Don't worry that it says IE 7, it works in IE8 and 9 as well)

You can see that in the settings window there is a box for, "Display all websites in Compatability View". (http://www.sevenforums.com/attachments/tutorials/1933d1230663037-internet-explorer-compatibility-view-turn-off-remove.jpg)

Also, you may have to show your file menu.  To do this, right click on your tab bar (background) and click "Menu".  This should display your file menu.  Here is an image of where you should right click (http://i.imgur.com/uOGUE.png)

I confirm you need to use IE8+ with disabled Compatability Mode to use Live Chess now.

Cheers!

I`m using Mozilla Firefox 5.0 and have the same problem.

Upd.

With Google Chrome have no problems.

Does your FF5 have add-ons ?

I've just updated to FF5 to check and i'm not seeing any update browser problems.

I'm using Mozilla Firefox  n' cannot log in too .. the cube juz keeps turning round n' round .........

Kikyo-Sushi: it should be fixed now. Thank you!

Yeah,Tnx a Lot ! .. I managed to log in to the Full Board/Simple Version ( tho it still takes a bit longer than before )  but not the Premium one .

When you go into Compatibility View you see this http://grab.by/azTq

If you are using IE browser can you look to see if the bottom box where it says 'Display all websites in compatibility mode' is checked or not.

If it is, please UN-check it, refresh the browser then try live chess again. If you're seeing compatibility mode greyed out, it means you do have it turned on and thats whats causing the log in to live chess problem. We are still investigating incase of possible other causes.

I have the same problem   ...update broswer.  I've done that and made sure I had the compatibility settings off and everything not checked..still gives me the save error message on my laptop and also on my pc  ???

At the top, click where it says the Blue Question Mark in the right corner of the browser,  then on  "About Internet Explorer". A box will appear telling you which version you are using.

Can you view that and take a screenshot, post it on here please if you're using IE

Thanks nuvy

Working hard on getting this issue fixed for you all. I am so sorry about this :(