puzzle stuck

A puzzle seems to be stuck.  It says "waiting for computer move"    but nothing happens.    I try starting over, first tactics trainer, then chess.com website, same problem comes up with same problem.  What to do?

I have the same problem. It began yesterday morning.

I have sent a message to Help & Support. I am waiting for their answer.

I have the same problem.  Leave a comment here if you get a response from Help & Support.

so far, no response from Help.  My tactics trainer has now been down for 2 days.

What browser are you using?  I'm using Firefox.

IE, windows XP

Well, probably nothing to do with browser or operating system then.  :)

Did you guys try rebooting the computer?

rebooted, more than once.  Havn't tried another computer...but don't have much hope.

I've rebooted too.  Just tried another computer - same problem.

the puzzle that's hanging me up is always the same.  I don't know it's number but the white queen is on h5.  Is this the same puzzle hanging you up also?

Browser doesn't matter....it happens whether I use Firefox or Google Chrome and it's beginning to annoy me because it keeps coming back to the same problem.

so, same problem that causing me fits, queen on h5?

White queen on h6 and black king in check on h7. Help & Support suggested a hard refresh, which I did, to no avail. I sent them an other message.

White queen on h5, not h6 as I wrote by mistake.

That's the one. w queen on h5, b king on h7.  Still no help from chess.com.  Thanks for your help on this.

they need to delete that problem....not all that challenging when one gets to look at for so long....funny how it only pops up on my laptop and not my cellphone.

This is that they are trying to do, delete it. But it is not easy as the number doesn't appear on the screen. I sent them a copy of that screen to help.

thanks again, g64, for doing that.