fatboy914 wrote:
i paid for a year all i wanted was a month i need that money refunded
The best way to get that resolved is to use the contact form:
https://support.chess.com/customer/portal/emails/new
staff please help me!!!!!
Sort:
Please address your ticket, "ATTENTION BILLING DEPT"--Matt (I'm not staff BTW, but like any large organization, you get better results when you knock on the RIGHT doors)
Thanks I emailed the website and was told I'd b gotten back to in 24 hours it's been 48
Martin only told you to email staff 27 hours ago... How can you have already been waiting for 48?
i paid for a year all i wanted was a month i need that money refunded