http://support.chess.com/

http://support.chess.com/Tickets/Submit

B
Blindfold chess

http://www.chess.com/groups/forumview/blindfold-chess

Block list
http://www.chess.com/home/privacy

C

http://support.chess.com/Knowledgebase/Article/View/2/0/how-do-i-close--delete-my-account

http://www.chess.com/cheating

clear cookies:

CTRL - SHIFT - DELETE brings up the screen to do this in either Firefox or Chrome.

http://support.chess.com/Knowledgebase/Article/View/91/0/why-did-the-clock-times-suddenly-change-the-clocks-seem-broken

http://support.chess.com/Knowledgebase/Article/View/167/0/my-internet-connection-is-fine---why-am-i-getting-disconnects

Chrome...can't castle or move in Chrome....

"wrench" then "tools" then "extensions". Disable all extensions.

or

to do this in chrome,
get to the menu (icon of three horizontal lines at top right), then click settings, then click "extensions" off to the left, and turn off or disable all extensions.

ADD CONTENT: click "home" from top right of live chess page, then scroll to bottom of page, click on "add new content" dropdown.

E

error code 5173 is IP ban, no action needed.

error code with PB as part of it is perma ban; kick/close if basic member, advise kohai if premium member.

users should not normally see any error codes

F

facebook account merge: link at bottom of facebook page.

http://support.chess.com/Knowledgebase/Article/View/171/13/fair-play-policy

http://support.chess.com/Knowledgebase/Article/View/127/0/how-do-i-challenge-a-friend-to-play

Live chess FAQ
http://support.chess.com/Knowledgebase/List/Index/13/live-chess

G
game link (replace number):
http://www.chess.com/livechess/game?id=377131945

H

Help room: Just having an email address they validated allows them to post in H&S. (don't need 2 days, 10 games)

anyone's own home page
http://www.chess.com/livechess/myhome

L

M

Mac info

kohai: mac leopard, safari 5.1.7 is the latest version for them, they can't update their safari--(doesn't work with live chess) [x]

kohai: version 6 is only available for lion and thats working fine[x]

kohai: snow leopard is equal to windows 7, lion is equal to windows 8[x]

http://www.chess.com/memb ership?c=liveicon

http://www.chess.com/membership.html

http://blog.chess.com/kohai/ever-considered-moderating

Members by country
http://www.chess.com/members/member_countries

P
http://support.chess.com/Knowledgebase/Article/View/12/0/what-are-the-points-on-my-home-page-how-do-i-earn-them

http://www.chess.com/photos/post

http://support.chess.com/Knowledgebase/Article/View/109/0/what-are-premoves-and-how-do-they-work

http://support.chess.com/Knowledgebase/Article/View/76/0/how-can-i-end-my-premium-membership-subscription

R

http://support.chess.com/Knowledgebase/Article/View/16/0/how-do-ratings-work

T

Change your theme
http://www.chess.com/home/themes.html

http://support.chess.com/Knowledgebase/Article/View/82/0/what-happens-when-there-is-a-tied-score-and-what-is-the-tie-break

timeouts in live chess:

5 minutes timeout in standard games (10 minutes for titled players)
2 minutes in blitz games
1 minute in bullet games (mainly for 2|1 case)

turn based tournament info
http://www.chess.com/tournaments/help

live tournaments:
http://support.chess.com/Knowledgebase/Article/View/177/13/how-do-live-tournaments-work-where-can-i-join-one

http://support.chess.com/Knowledgebase/Article/View/93/13/how-do-the-time-controls-work-in-the-live-chess

Trace connection to server from Windows:

Start, Run, tracert chess.com

(windowkey-R) to open run command

AkzidenzGroteskBoldExtended

Super Admins