It may be faster contacting chessable via email
Account issue
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Jun 28, 2025
0
#2
Jul 8, 2025
0
#3
Hi there! Sorry for the late reply here, I will check with the team and get back to you here asap.
Jul 8, 2025
0
#4
ryry wrote:
My chessable account has been created through my chess.com account and the email associated with my chess.com account. I HAVE to log in through my chess.com account because I didn't get to create a separate password. The only problem is my phone can't really load the web version of chess.com anymore. Would it be possible to switch my login so that I can login through email AND my chess.com username? I'm hoping to buy a lot of courses so that I can study while I'm on a road trip in august. Support, please help!
Hi Ryry! You just need to request a password reset link at https://www.chessable.com/password-reset using the email address associated with your Chess.com account. Once you set a password, you’ll be able to log in using your email and the password.
Let me know if this replies your issue.
Thank you!
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My chessable account has been created through my chess.com account and the email associated with my chess.com account. I HAVE to log in through my chess.com account because I didn't get to create a separate password. The only problem is my phone can't really load the web version of chess.com anymore. Would it be possible to switch my login so that I can login through email AND my chess.com username? I'm hoping to buy a lot of courses so that I can study while I'm on a road trip in august. Support, please help!