It may be faster contacting chessable via email
Account issue
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Jun 28, 2025
0
#2
Jul 8, 2025
0
#3
Hi there! Sorry for the late reply here, I will check with the team and get back to you here asap.
Jul 8, 2025
0
#4
ryry wrote:
My chessable account has been created through my chess.com account and the email associated with my chess.com account. I HAVE to log in through my chess.com account because I didn't get to create a separate password. The only problem is my phone can't really load the web version of chess.com anymore. Would it be possible to switch my login so that I can login through email AND my chess.com username? I'm hoping to buy a lot of courses so that I can study while I'm on a road trip in august. Support, please help!
Hi Ryry! You just need to request a password reset link at https://www.chessable.com/password-reset using the email address associated with your Chess.com account. Once you set a password, you’ll be able to log in using your email and the password.
Let me know if this replies your issue.
Thank you!
My chessable account has been created through my chess.com account and the email associated with my chess.com account. I HAVE to log in through my chess.com account because I didn't get to create a separate password. The only problem is my phone can't really load the web version of chess.com anymore. Would it be possible to switch my login so that I can login through email AND my chess.com username? I'm hoping to buy a lot of courses so that I can study while I'm on a road trip in august. Support, please help!