Bug

For some reason, when I’m playing a bullet game, it just lags and i cant make any moves and then i lose on time. I’ve already last a lot of 30 elo from this

lost*

Internet Connection Problems

(This comment's prolly gonna get a downvote)

this has happened to me too i would like a refund of all my losses as of yesterday

Well, ure prolly not gonna get a refund tbh (this will get a downvote as well)

Same!! My premoves are taking 0.4 seconds!!

I've played with the real 3-d pieces but gotten no award.

contact support by clicking on the support button

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

If you had read any of the recent achievement forums, you will see that many achievements are broken and need fixing eventually.

my pieces wont get selected

Is it on mobile or pc/laptop/browser